Cisco 7961G Administration Guide

ix
Cisco IP Phone Administration Guide for Cisco CallManager, Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE
OL-6966-01
Contents
CTL File Menu 7-3
Trust List Menu 7-4
Model Information Screen 7-5
Status Menu 7-6
Status Messages Screen 7-6
Network Statistics Screen 7-13
Firmware Versions Screen 7-15
Expansion Module Status Screen 7-15
Call Statistics Screen 7-16
CHAPTER 8 Monitoring the Cisco IP Phone Remotely 8-1
Accessing the Web Page for a Phone 8-2
Disabling Web Page Access 8-3
Device Information 8-4
Network Configuration 8-5
Network Statistics 8-10
Device Logs 8-12
Streaming Statistics 8-13
CHAPTER 9 Troubleshooting and Maintenance 9-1
Resolving Startup Problems 9-2
Symptom: The Cisco IP Phone Does Not Go Through its Normal Startup
Process
9-2
Symptom: The Cisco IP Phone Does Not Register with
Cisco CallManager
9-3
Symptom: Cisco IP Phone Unable to Obtain IP Address 9-8
Cisco IP Phone Resets Unexpectedly 9-8
Verifying the Physical Connection 9-9
Identifying Intermittent Network Outages 9-9

Cisco 7961G Specifications

General

Brand	Cisco
Model	7961G
Category	IP Phone
Language	English