Answer a Call From Another Group (Group Pickup) 38
Answer a Call from an Associated Group (Other Pickup) 39
Trace a Suspicious Call 39
Control the Phone Ringer for a Single Incoming Call 39
End a Call 40
Mute Your Audio 41
Hold Calls 41
Put a Call on Hold 41
Answer a Call Left on Hold for Too Long 42
Swap Between Active and Held Calls 42
Call Park 42
Place a Call on Hold with Call Park 42
Retrieve a Call on Hold with Call Park 43
Forward Calls From Your Phone 43
Turn Off Call Forward From Your Phone 44
Transfer a Call to Another Person 44
Conference Calls and Meetings 44
Add Another Person to a Call 44
View and Remove Conference Participants 45
Scheduled Conference Calls (Meet Me) 45
Host a Meet Me Conference 45
Join a Meet Me Conference 46
Intercom Calls 46
Make an Intercom Call 46
Answer an Intercom Call 47
Supervise and Record Calls 47
Set up a Supervised Call 47
Record a Call 48
Prioritized Calls 48
Make a Priority Call 49
Answer a Priority Call 49
Answer a Priority Call While on Another Call 49
Multiple Lines 50
Shared Lines 50
Add Yourself to a Call on a Shared Line (cBarge) 50
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
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