Cisco 9971 - Page 5

Flinders
Connecting
CRICOS No. 00114A
Swap Between Holding and Active Calls ............................................................... 34!
Put Call on Hold by Answering New Call ............................................................... 34!
Determine If Shared Line Is On Hold ..................................................................... 35!
Remote Hold .......................................................................................................... 35!
Hold Reversion ................................................................................................... 35!
Respond to Hold Reversion Notification ............................................................. 35!
Hunt Groups ............................................................................................................... 35!
Sign In and Out of Hunt Group ............................................................................... 35!
Display Queue Statistics ..................................................................................... 36!
Line Status ............................................................................................................. 36!
Line Status Indicators ......................................................................................... 36!
Malicious Call Identification .................................................................................... 36!
Speed Dial ................................................................................................................. 36!
Directed Call Park ...................................................................................................... 36!
Call Pickup ................................................................................................................. 36!
Mute ........................................................................................................................... 37!
On-Hook Dialling ........................................................................................................ 37!
Dial Number On-Hook ............................................................................................ 37!
Dial International Number ....................................................................................... 37!
Redial ..................................................................................................................... 37!
Redial Number .................................................................................................... 37!
Shared Lines .......................................................................................................... 38!
Speed Dial .............................................................................................................. 38!
Place Call with Speed-Dial Button ...................................................................... 38!
Use Speed-Dial Code On-Hook .......................................................................... 38!
Use Speed-Dial Code Off-Hook .......................................................................... 38!
Transfer ...................................................................................................................... 39!
Transfer Call to Another Number ........................................................................... 39!
Swap Between Calls Before Completing Transfer .............................................. 39!
Frequently Asked Questions ...................................................................................... 40!