Cisco 9971 User Manual

Flinders
Connecting
CRICOS No. 00114A
Swap Between Holding and Active Calls ............................................................... 34!
Put Call on Hold by Answering New Call ............................................................... 34!
Determine If Shared Line Is On Hold ..................................................................... 35!
Remote Hold .......................................................................................................... 35!
Hold Reversion ................................................................................................... 35!
Respond to Hold Reversion Notification ............................................................. 35!
Hunt Groups ............................................................................................................... 35!
Sign In and Out of Hunt Group ............................................................................... 35!
Display Queue Statistics ..................................................................................... 36!
Line Status ............................................................................................................. 36!
Line Status Indicators ......................................................................................... 36!
Malicious Call Identification .................................................................................... 36!
Speed Dial ................................................................................................................. 36!
Directed Call Park ...................................................................................................... 36!
Call Pickup ................................................................................................................. 36!
Mute ........................................................................................................................... 37!
On-Hook Dialling ........................................................................................................ 37!
Dial Number On-Hook ............................................................................................ 37!
Dial International Number ....................................................................................... 37!
Redial ..................................................................................................................... 37!
Redial Number .................................................................................................... 37!
Shared Lines .......................................................................................................... 38!
Speed Dial .............................................................................................................. 38!
Place Call with Speed-Dial Button ...................................................................... 38!
Use Speed-Dial Code On-Hook .......................................................................... 38!
Use Speed-Dial Code Off-Hook .......................................................................... 38!
Transfer ...................................................................................................................... 39!
Transfer Call to Another Number ........................................................................... 39!
Swap Between Calls Before Completing Transfer .............................................. 39!
Frequently Asked Questions ...................................................................................... 40!

Cisco 9971 Specifications

General

Resolution	640 x 480 pixels
Programmable Line Keys	5
Protocols	SIP, SCCP
Wi-Fi	802.11a/b/g
Weight	3.5 lbs
Display	5-inch color LCD
Audio	Wideband audio, G.722 codec support
USB Ports	2 x USB 2.0
Ethernet Ports	2
PoE	Yes (802.3af)
Video	H.264
Network Interfaces	10/100/1000 Ethernet
Codecs	G.711, G.722, G.729a, G.729ab, iLBC
Power Options	PoE
Headset Port	Dedicated headset port
Speakerphone	Full-duplex speakerphone