Cisco MDS 9000 Series Troubleshooting Guide

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Contents
iv
Cisco MDS 9000 Family Troubleshooting Guide
OL-5183-02, Cisco MDS SAN-OS Release 1.3
Alerts and Alarms 1-13
SCSI Target Discovery 1-13
SNMP and RMON Support 1-14
Using RADIUS 1-15
Using Syslog 1-16
Using Fibre Channel SPAN 1-16
Using Cisco Network Management Products 1-18
Cisco MDS 9000 Port Analyzer Adapter 1-18
Cisco Fabric Analyzer 1-19
CiscoWorks RME 1-21
Using Other Troubleshooting Products 1-22
Fibre Channel Testers 1-22
Fibre Channel Protocol Analyzers 1-22
CHAPTER 2 Troubleshooting Switch System Issues 2-1
Recovering the Administrator Password 2-1
Troubleshooting System Restarts 2-1
Overview 2-1
Working with a Firmware Upgrade Failure 2-2
Working with Recoverable Restarts 2-2
Working with Unrecoverable System Restarts 2-6
Troubleshooting a Failed Supervisor 2-7
CHAPTER 3 Troubleshooting Switch Level Issues and Interswitch Connectivity 3-1
Troubleshooting E Port Connectivity - ISL Isolation 3-1
Overview 3-2
Troubleshooting steps 3-3
Troubleshoot Switch and Port Parameters 3-3
Troubleshooting a ZONE Merge Failures 3-5
Troubleshooting a VSAN Configuration Conflict 3-6
Troubleshooting a Domain ID Conflict 3-7
Troubleshooting TE Port Connectivity - VSAN Isolation 3-10
Troubleshooting Fx Port Connectivity 3-13
Fx Port Fails to Achieve Up State 3-13
FCOT Is Not Present 3-13
Link_Failure or Not Connected 3-14
Interface Bouncing between Offline and Initializing 3-15
Point-to-point link comes up as FL_Port 3-17
Interface UP and Connectivity Problems - Troubleshooting VSANs and Zones 3-18

Cisco MDS 9000 Series Specifications

General

Category	Switch
Operating System	Cisco NX-OS
Ports	Varies by model
Protocols	Fibre Channel (FC), Fibre Channel over IP (FCIP), iSCSI
Redundancy	Redundant supervisors, power supplies, and fans
Management	Cisco Data Center Network Manager (DCNM), CLI, SNMP
Virtualization Support	VSANs (Virtual SANs)
Security Features	Fibre Channel Security Protocol (FC-SP)
Hot Swappable Components	power supplies, fans
Power Supply Options	AC and DC options available