Cisco MDS 9000 Series

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Contents
iv
Cisco MDS 9000 Family Troubleshooting Guide
OL-5183-02, Cisco MDS SAN-OS Release 1.3
Alerts and Alarms 1-13
SCSI Target Discovery 1-13
SNMP and RMON Support 1-14
Using RADIUS 1-15
Using Syslog 1-16
Using Fibre Channel SPAN 1-16
Using Cisco Network Management Products 1-18
Cisco MDS 9000 Port Analyzer Adapter 1-18
Cisco Fabric Analyzer 1-19
CiscoWorks RME 1-21
Using Other Troubleshooting Products 1-22
Fibre Channel Testers 1-22
Fibre Channel Protocol Analyzers 1-22
CHAPTER 2 Troubleshooting Switch System Issues 2-1
Recovering the Administrator Password 2-1
Troubleshooting System Restarts 2-1
Overview 2-1
Working with a Firmware Upgrade Failure 2-2
Working with Recoverable Restarts 2-2
Working with Unrecoverable System Restarts 2-6
Troubleshooting a Failed Supervisor 2-7
CHAPTER 3 Troubleshooting Switch Level Issues and Interswitch Connectivity 3-1
Troubleshooting E Port Connectivity - ISL Isolation 3-1
Overview 3-2
Troubleshooting steps 3-3
Troubleshoot Switch and Port Parameters 3-3
Troubleshooting a ZONE Merge Failures 3-5
Troubleshooting a VSAN Configuration Conflict 3-6
Troubleshooting a Domain ID Conflict 3-7
Troubleshooting TE Port Connectivity - VSAN Isolation 3-10
Troubleshooting Fx Port Connectivity 3-13
Fx Port Fails to Achieve Up State 3-13
FCOT Is Not Present 3-13
Link_Failure or Not Connected 3-14
Interface Bouncing between Offline and Initializing 3-15
Point-to-point link comes up as FL_Port 3-17
Interface UP and Connectivity Problems - Troubleshooting VSANs and Zones 3-18