Cisco MDS 9000 Series

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Cisco MDS 9000 Family Troubleshooting Guide
OL-5183-02, Cisco MDS SAN-OS Release 1.3
Chapter 2 Troubleshooting Switch System Issues
Troubleshooting System Restarts
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGTERM (3)
Exit code: signal 15 (no core)
CWD: /var/sysmgr/work
Virtual Memory:
CODE 08048000 - 0804D660
DATA 0804E660 - 0804E824
BRK 0804E9A0 - 08050000
STACK 7FFFFD10
Register Set:
EBX 00000003 ECX 0804E994 EDX 00000008
ESI 00000005 EDI 7FFFFC9C EBP 7FFFFCAC
EAX 00000008 XDS 0000002B XES 0000002B
EAX 00000003 (orig) EIP 2ABF5EF4 XCS 00000023
EFL 00000246 ESP 7FFFFC5C XSS 0000002B
Stack: 128 bytes. ESP 7FFFFC5C, TOP 7FFFFD10
0x7FFFFC5C: 0804F990 0804C416 00000003 0804E994 ................
0x7FFFFC6C: 00000008 0804BF95 2AC451E0 2AAC24A4 .........Q.*.$.*
0x7FFFFC7C: 7FFFFD14 2AC2C581 0804E6BC 7FFFFCA8 .......*........
0x7FFFFC8C: 7FFFFC94 00000003 00000001 00000003 ................
0x7FFFFC9C: 00000001 00000000 00000068 00000000 ........h.......
0x7FFFFCAC: 7FFFFCE8 2AB4F819 00000001 7FFFFD14 .......*........
0x7FFFFCBC: 7FFFFD1C 0804C470 00000000 7FFFFCE8 ....p...........
0x7FFFFCCC: 2AB4F7E9 2AAC1F00 00000001 08048A2C ...*...*....,...
PID: 898
SAP: 0
UUID: 0
switch#
Step 5 Enter the following command to determine if the restart recently occurred:
switch# sh sys uptime
Start Time: Fri Sep 13 12:38:39 2002
Up Time: 0 days, 1 hours, 16 minutes, 22 seconds
To determine if the restart is repetitive or a one-time occurrence, compare the length of time that the
system has been up with the timestamp of each restart.
Step 6 Enter the following command to view the core files:
switch# show cores
The system output looks like the following:
Module-num Process-name PID Core-create-time
---------- ------------ --- ----------------
5 fspf 1524 Jan 9 03:11
6 fcc 919 Jan 9 03:09
8 acltcam 285 Jan 9 03:09
8 fib 283 Jan 9 03:08
This output shows all the cores presently available for upload from the active supervisor. The column
entitled module-num shows the slot# on which the core was generated. In the example shown above, an
fspf core was generated on the active supervisor module in slot 5. An fcc core was generated on the
standby supervisory module in slot 6. Core dumps generated on the line card in slot 8 include acltcam
and fib.
To copy the FSPF core dump in this example to a TFTP server with the IP address 1.1.1.1, enter the
following command:
switch# copy core://5/1524 tftp::/1.1.1.1/abcd
The following command displays the file named zone_server_log.889 in the log directory.
switch# sh pro log pid 1473
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