Cisco MDS 9700 Series User Manual

<Tue Apr 30 10:02:47 2019> Please wait for Standby supervisor in slot <slot_number>
to become ha-standby or physically remove standby and start migration
Solution Wait until the standby Supervisor-1 Module comes up in the HA-standby state or remove the standby
Supervisor-1 Module and perform a single supervisor migration.
Problem In case of a dual supervisor migration, the standby Supervisor-1 Module is powered down by using
the out-of-service < slot-number > command. If the standby Supervisor-1 Module does not power down
after using this command, the following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Failed to power down Standby
Supervisor-3 in slot <slot_number>, aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Problem Unable to lock the configuration. The following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Failed to lock config, aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Problem In case a auto-boot is not disabled before the insertion of the Supervisor-4 Module, the following
syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Standby Supervisor config failed, aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Problem After powering down the Supervisor-1 Module, the switch will check for the presence of a module
in the slot from which the Supervisor-1 Module was removed. This check happens every 30 minutes after the
Supervisor-1 Module has been removed. In case this check to detect the presence of the supervisor module
fails, the following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Module information retrieve failed
Solution None. There is no impact on the migration process.
Problem A Supervisor-1 Module is inserted instead of a Supervisor-4 Module. The following syslog message
is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Supervisor-1 (DS-X97-SF1-K9) is inserted in slot
<slot_number> instead of
Supervisor-4 (DS-X97-SF4-K9), aborting migration...
Solution Restart migration and ensure that the newly inserted supervisor module is the Supervisor-4 Module.
Problem In case the Supervisor-4 Module is not inserted into the standby slot within 30 minutes after the
Supervisor-1 Module has been powered down, the following syslog message is displayed:
module
<Tue Apr 30 10:02:47 2019> ERROR!!! Timeout waiting for Supervisor-4 (DS-X97-SF4-K9)
to be inserted in slot <slot_number>, aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again and ensure that the Supervisor-4 Module is inserted into the standby slot within 30 minutes
after the Supervisor-1 Module has been powered down.
Problem Unable to create image links for the Supervisor-4 Module images. The following syslog message is
displayed:
Cisco MDS 9700 Series Switches Hardware Installation Guide
147
Installing, Removing, and Verifying Field Replaceable Units
Troubleshooting

Cisco MDS 9700 Series Specifications

General

Brand	Cisco
Model	MDS 9700 Series
Category	Switch
Language	English