CommScope Era CAP M 9 - Contacting Commscope; DCCS Global Technical Support; Telephone Helplines; Online Support

M0201AJB Era
™
Medium Power Carrier Access Point Installation Guide
© October 2018 CommScope, Inc. Page 53
Contacting CommScope
CONTACTING COMMSCOPE
ThefollowingsectionstellyouhowtocontactCommScopeforadditionalinformationorforassistance.
DCCS Global Technical Support
ThefollowingsectionstellyouhowtocontacttheCommScopeDistributedCoverageandCapacitySolutions
(DCCS)TechnicalSupportteam.Supportisavailable7daysaweek,24hoursaday.
Telephone Helplines
UsethefollowingHelplinetelephonenumberstogetlivesupport,24hoursaday:
Online Support
TogototheCommScopeDCCSSupportRequestwebsitefromwhichyoucaninitiateaTechnicalSupport
ticket,dooneofthefollowing:
• ScantheQRCodetotheright.
• IfviewingthisdocumentonlineasaPDF,clickonthefollowingURLlink:
http://www.commscope.com/wisupport
• EntertheprecedingURLintoyourwebbrowser,andthenpressENTERonyourkeyboard.
Waste Electrical and Electronic Equipment Recycling
CountryspecificinformationaboutcollectionandrecyclingarrangementspertheWasteElectricaland
ElectronicEquipment(WEEE)DirectiveandimplementingregulationsisavailableonCommScope’swebsite.
ToaccessinformationontheCommScoperecyclingprogram,doanyofthefollowing:
• ScantheQRCodetotheright.
• IfviewingthisdocumentonlineasaPDF,clickonthefollowingURLlink:
http://www.commscope.com/About-Us/Corporate-Responsibility-and-Sustainability/Environment/Rec
ycling/
• EntertheprecedingURLintoyourwebbrowser,andthenpressENTERonyourkeyboard.
24x7 +1888-297-6433(TollfreeforU.S.andCanada)
EMEA 8:00-17:00 (UTC +1) +80073732837(TollfreeforpartsofEMEAandAustralia)
+49909969333(Tollchargeincurred)
CallstoanEMEAHelplineoutsideofthe8:00to17:00timeframewillbe
forwardedtothe24x7Helpline.