BEC62(08) technical manual
Invalid token
This occurs when authentication of a token fails.
One of the following reasons could be why the token is invalid:
The meter serial number on the token doesn’t match the physical meter number on the
meter.
The tariff index on the token is not the same as the tariff index programmed into the meter.
The supply group code that the token was made on differs to the supply group code in the
meter.
The token was entered into the meter incorrectly.
The key revision number of the token differs to the key revision number as programmed
into the meter.
1. Check the printout of the token.
2. If necessary, run the STS0 meter test token 5649 3153 7254 5031 3471 (or the short code
#000#) to compare the parameters of the meter, or run a specific item in the test.
3. Run #030# for the supply group code (SGC).
4. All the information should be validated to determine why the token didn’t work.
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