Cleaning and Maintenance
User manual 161
► Troubleshooting
Errors and required responses
The following table explains the error codes used in the display:
Error code Description of fault Required response
OEB/OGB:
Not enough water in the steam generator
E01.0
OES/OGS:
Not enough water
1. Open the water supply
2. Contact customer service
E01.1 Level reached too slowly:
Steam generator filling time is too long
1. Open the water supply
2. Contact customer service
E02.0 Wiring compartment too hot: 1. Clean fluff filter (oven floor)
2. Clear air intake in base of appliance
3. Contact customer service
E03.0
Fan fault / Motor thermal protection (thermal
cutout) has tripped or fault in frequency con-
verter
1. Check fuse in building
2. Contact customer service
E04.0
Fault in secondary fan:
Secondary-fan fault in electrical compartment
1. Clean fluff filter (oven floor)
2. Clear air intake in base of appliance
3. Contact customer service
E05.x
No gas
1. Open the gas tap
2. Let the gas pipe fill (start 2x convection)
3. Contact customer service
E11.0
Oven sensor is reading too high a temperature Contact customer service
E12.1
E12.2
E12.3
E12.4
Core temperature sensor is reading too high Correct the sensor position
E13.0 Steam generator sensor is reading too high a
temperature
1. Rinse out steam generator
2. Contact customer service
E14.0 Bypass sensor is reading too high a tempera-
ture
1. Check water supply
2. Contact customer service
E15.0 Condenser sensor is reading too high a tem-
perature
1. Open the water supply
2. Contact customer service
E21.0
Oven sensor (B6) open circuit Contact customer service
E21.1
Oven sensor (B6) has a ground fault Contact customer service
E22.1
E22.2
E22.3
E22.4
Core temperature sensor (CTS) open circuit Contact customer service
E23.0
Steam generator sensor (B4) open circuit Contact customer service
E23.1 Steam generator sensor (B4) has a ground
fault
Contact customer service
E24.0
Bypass sensor (B5) disconnected Contact customer service
E24.1
Bypass sensor (B5) has a ground fault Contact customer service
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