2929
trouBleShootIng
ClimateTalk
Fault Code
PCB LED
Display
Transmitted ClimateTalk
Message
Thermostat Fault Probable Causes Corrective Actions
B9 Eb9 LOW ID AIRFLOW
Estimated airow from motor is lower
than the airow requirement.
• Failed indoor blower motor
• Indoor fan motor not properly connected
• Too much static pressure
• Check ID fan motor wiring and connectors; Repair/replace
if needed
• Check ID fan motor; Replace if needed
D0 Ed0 NO NET DATA
Control board does not have the nec-
essary data for it to properly perform
its functions.
• Heat pump is wired as part of a com-
municating system and integrated control
module does not contain any shared data.
• Replace control board if necessary
D1 Ed1 INVALID DATA
Control board does not have the
appropriate data needed to properly
perform its functions.
• Heat pump is wired as part of a com-
municating system and integrated control
module contains invalid shared data or
network data is invalid for the integrated
control module.
• Replace control board if necessary
D2 Ed2 INVALID SYSTEM
The airow requirement is greater
than the airow capability of the
indoor subsystem.
• Heat pump is wired as part of a com-
municating system and heat pump requires
airow greater than indoor unit’s airow
capability, or a type of indoor unit without
EEV is connected to the system.
• Shared data is incompatible the system or
missing parameters
• Communication wiring with indoor unit has
loose connection.
• Check combination to be matched with rating list; correct
if needed.
• Verify shared data is correct for your specic model;
Repopulate data if required
• Check communication wiring and power supply wiring of
indoor unit. Repair as needed.
D3 Ed3 INVALID COMFIG
There is a mismatch between the
shared data and the control physical
hardware.
• Shared data sent to integrated control
module does not match hardware con-
guration.
• Verify shared data is correct for your specic model;
Repopulate data if required
D4 Ed4 INVALID MC DATA
The memory card data has been
rejected.
• Shared data on memory card has been
rejected.
• Verify shared data is correct for your specic model;
Repopulate data if required
Items below are messages only displayed on the thermostat screen.
11 E11 RUN SYS TEST
This test is required at startup.
Installer should navigate to the
ComforrtNet User Menu, choose
Heat Pump, then EQUIP TEST and
SYSYTEM TEST.
Selecting ON will run the required
test.
Display will clear once testing is
complete.
• Incomplete SYSTEM TEST
• SYSTEM TEST is running
Run the system test.