Cause Troubleshooting Remedy
5. Circulation noise (whistling noise in the 
heating system). 
Check the heating system.
•Closedvalves,chokevalves,adjuster
valves or other restrictions in the radiator 
system can cause circulation noise.
•Istheheatingsystemcorrectlyadjusted
for flow?
•Toogreataflowintheheatingsystemcan
cause circulation noise.
If the incorrect type of valve is used to 
choke the flow, replace with the correct 
type.
If the heating system is not correctly adjust-
ed, make adjustments.
Can the heating system be run at a lower 
flow?
Problem – Loud compressor noise
Cause Troubleshooting Remedy
1. Phase drop.
The compressor attempts to start or oper-
ates on two phases.
1. Check that there is 400 V between incom-
ing phases on the heat pump.
2. If there is supply to the heat pump, meas-
ure the voltage for all electrical components 
all the way to the compressor, see wiring 
diagram.
Check where the phase drop is and rectify.
2. Touching pipes – vibrations.  Establish which pipe(s) is/are causing the 
problem.
Try to release any tensions that cause the 
vibrations.
3. Compressor fault.  Determine whether the compressor is unu-
sually loud.
If the compressor is defective, replace it.
Problem – Shrieking whistling noise
Cause Troubleshooting Remedy
1. Whistling expansion valve.  1. Take overheating readings, adjust to the 
recommended value. 
2. Open and close the valve fully in and out.
3. Adjust the expansion valve to recom-
mended overheating value again.
Check if the noise has stopped, if not, con-
tinue with point 2.
Continue with point 3.
If the problem persists, replace the expan-
sion valve.
2. Noise from the soft-starter.  Measurement check the input and output 
phases for the soft-starter as well as the 
control signals from the control computer, 
see wiring diagram.
If the soft-starter is defective, replace it.
3. The compressor’s IPR valve opens.  The compressor has an integrated IPR valve 
that opens at 28 ±3 bar.
When the valve opens, pressure equalizes 
between the compressor’s high and low 
pressure side and a milling/whistling sound 
is heard.
To establish whether the valve opens at the 
correct pressure, connect a manometer on 
the high and low pressure side.
When the valve opens, this is indicated by 
the pressure on the low pressure side rising 
and reaching the pressure on the high pres-
sure side.
Check at what pressure the valve starts to 
open.
If it opens at a too low pressure, replace the 
compressor.