DEC 600s - Part III Handling Problems

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Part III

Handling Problems

Part III describes how to handle problems with the DEC 3000

Model 600/600S/700 AXP system. This section includes the

following chapters:

Chapter Title

13 Identifying a Problem

14 Running Diagnostic Tests

Main Page

Default Chapter3
- Table of Contents3
Preface15
- Parts Description15
  - Purpose of this Guide15
  - Structure of this Guide15
Part I Basic Operations19
1 Introduction to Your System21
- Chapter Overview21
- System Conﬁgurations22
- Overview of the System23
  - The DEC 3000 Model 600/700 AXP Workstation23
- Operating Systems25
- Software Product Descriptions (SPD)27
- Graphics Capabilities28
- Integrated Services Digital Network (ISDN)29
- Audio Capabilities30
- Available Options31
2 Preparing to Install Your System33
- Chapter Overview33
- Choosing a Location34
  - Dimensions of System34
- Requirements for System Location35
- Hazards to Avoid35
- Customizing Your Work Area36
  - Positioning Your System36
- Positioning Your System Components37
- Unpacking a Workstation System38
  - Workstation Components and Parts Used for Installation39
  - Components and Parts to Save40
- Unpacking a Server System41
  - Server Components and Parts Used for Installation41
  - Components and Parts to Save42
- A Closer Look at Your System43
  - Front of System Unit43
- Front of the System Unit43
  - Back of System Unit44
- Synchronous/Asynchronous Communications Port45
  - Back of the System Unit45
  - Where to Go Next47
3 Installing a Workstation System49
- Chapter Overview49
- Before You Begin50
- Task Overview51
  - Parts Used to Install Your Workstation51
- Steps to Install Your DEC 3000 Model 600/700 AXP Workstation52
- Connecting the Workstation53
- Making Monitor Connections54
- Connecting the Monitor Cables to the Monitor55
- Connecting a Printer to the System66
- Checking Your Installation67
- Alternate Console Switch: up67
- A Connected Workstation68
- Where to Go Next69
4 Installing a Server System71
- Chapter Overview71
- Before You Begin72
- Task Overview73
- Parts Used to Install Your Server73
- Steps to Install Your DEC 3000 Model 600S AXP Server74
- Connecting the Server75
- Connecting the Ethernet Loopback Connector75
- Connecting the SCSI Terminator76
- Connecting a Terminal to the System Unit77
- Checking the Alternate Console Switch78
- Factory-Installed Software Label79
- Connecting the Power Cord to the System Unit80
- Connecting a Printer to the System82
- Checking Your Installation83
- A Connected Server83
- Where to Go Next84
5 Connecting Your System to a Network85
- Chapter Overview85
- Before You Begin86
- Required Network Cables87
- Connecting to an AUI Ethernet Network88
- Steps for Connecting an AUI Ethernet Network88
- Connecting to a 10BASE-T Ethernet Network90
- Connecting a 10BASE-T Network Cable91
- Connecting to a 10BASE2 (Thinwire) Ethernet Network92
- Steps for Connecting a Thinwire Ethernet Network92
- Connecting the AUI Ethernet Cable to the DECXM Transceiver93
- Connecting the Thinwire Cables and T-Connector to the DECXM Transceiver94
- Terminating the Ethernet Connection95
- DECXM Documentation95
- Setting and Verifying the Network Connection96
- Completing the Network Connection98
6 Starting up Your System99
- Chapter Overview99
- Before You Begin100
- Turning on the System101
- Steps for Starting a Workstation102
- Steps for Starting a Server102
- Turning on the System103
- Reviewing the Startup Display104
- Startup Display104
- Startup Display Information105
- Starting a System with Factory-Installed Software106
- Factory-Installed Software Documentation106
- Openvms AXP Initial Startup Display107
- Openvms AXP Decwindows Motif Start Session Screen108
- DEC OSF/1 AXP Initial Startup Display109
- DEC OSF/1 AXP Decwindows Motif Start Session Screen110
- Loading Operating System Software111
- Start the Operating System111
- Where to Go Next112
7 Turning off Your System113
- Chapter Overview113
- Before You Begin114
- Current System Status114
- Shutting down the System115
- Steps to Shutting down Your System115
- Operating System Shutdown Procedure115
- Turning off the System Unit116
- Halting the System117
- Halting the Operating Systems117
- Pressing the Halt Button118
- System Halt Message119
8 Maintaining Your System121
- Chapter Overview121
- Before You Begin122
- Maintaining the System Unit and Keyboard122
- Cleaning the Monitor124
- Cleaning the Mouse124
- Removing/Replacing the Mouse Cover Plate125
- Steps for Cleaning the Mouse125
Part II Advanced Operations127
9 Using Console Commands129
- Chapter Overview129
- Before You Begin130
- Modes of System Operation131
- Console Mode User Interface132
- Supported Keys and Control Characters133
- Console Commands134
- Basic Console Commands134
- Advanced Console Commands134
- The Boot Command137
- Boot Command Parameters/Qualiﬁers137
- The Continue Command141
- The Halt Command141
- The Help Command142
- The Help Advanced Command143
- The Set or Setenv Command144
- The Show or Printenv Command145
- The Test Command146
10 Changing Environment Variables147
- Chapter Overview147
- Before You Begin148
- Available Environment Variables148
- Displaying Current Environment Variables150
- Changing the Default Startup Action (Auto_Action)151
- Parameters for Setting Startup Action151
- Changing the Default Startup Action (Auto_Action)152
- Changing the Default Boot Device (Bootdef_Dev)153
- The Show Device Display154
- Changing the Default Diagnostic Startup Mode (Diag_Quick)155
- Changing the Default Keyboard Language (Language)156
- Changing the Default Fast SCSI (Fast_Scsi_A)(Fast_Scsi_B)157
- Environment Variables158
11 Using the Password Security Feature159
- Chapter Overview159
- Entering a Password159
- Before You Begin160
- Console Command Access161
- Task Overview162
- Steps to Making the System Secure162
- Moving the Secure System Jumper163
- Steps to Moving Secure System Jumper163
- Removing the System Unit Cover164
- Releasing the Driveplate165
- Moving the Driveplate166
- Moving the Secure System Jumper167
- Replacing the Driveplate168
- Replacing the Drive Cable and Driveplate Thumbscrews169
- Replacing the Cover170
12 Using an Alternate Console177
- Chapter Overview177
- Using the Alternate Console177
- Before You Begin178
- Using the Alternate Console Feature179
- Attaching a Device to the Alternate Console180
- Printer Port180
- Changing the Alternate Console Switch181
Part III Handling Problems183
13 Identifying a Problem185
- Chapter Overview185
- Before You Begin186
- How to Identify a Problem186
- Task Overview187
- Steps to Resolving Problems187
- Determining Type of Problem188
- Type of Problem189
- Startup Problems190
- Power Indicator Light Failure190
- Position of Diagnostic Display Lights191
  - Diagnostic Lights Display Error191
  - Missing Startup Display192
- Startup Display with Error193
  - Startup Error Codes194
  - Startup Without Booting195
  - Interpreting the Show Command Displays196
  - Information Provided by the Show Console Commands196
- Conﬁguration Display with Error197
- The Show Conﬁg Display Described197
- The Show Device Display198
- The Show Device Display Described199
- The Show Error Display201
- System Device Errors201
- Error Message Elements202
- The Show Memory Display203
  - Display Problems204
- Monitor Display Problems205
- Monitor Display Problems206
  - Mouse and Keyboard Problems207
  - SCSI Device Problems208
- Installed Disk Drive Problems208
- Installed Software Problems209
  - Network Problems210
- Resolving ni Network Errors210
  - Where to Go Next211
- Problems When Booting from the Network211
14 Running Diagnostic Tests213
- Chapter Overview213
- Before You Begin214
- Task Overview215
- Steps to Diagnostic Tests215
- Running Diagnostic Tests216
- SCC Diagnostic Test Display218
- SCC Test Display with Error219
  - Turbochannel Tests220
- Initializing Your System221
- Initializing the System with the SCC Test222
  - Recording the Diagnostic Display Light Pattern223
- Position of Diagnostic Display Lights223
  - Diagnostic Display Lights224
  - Reporting Problems to Digital Services225
- Serial and Model Numbers226
  - Telephone Numbers of Digital Support Centers227
- Connecting the 10BASE-T Loopback Connector228
- Connecting the Alternate Console/Printer Loopback Connector229
- Connecting the Modem Loopback Connector230
  - Handling Problems Worksheet231
Part IV233
A Hardware Speciﬁcations233
- Hardware Specifications235
- Appendix Overview235
- Appendix Overview241
C Associated Documents253
- Appendix Overview253
- Associated Printed Documents253
- Associated Printed Documents254
- Openvms AXP Documentation255
- Openvms AXP Operating System Documents255
- DEC OSF/1 AXP Documentation256
- User Documentation, QA-MT4AB-GZ256
- Server Documentation Kit, QA-MT4AL-GZ257
D Special Information for PTT Network Users259
- Appendix Overview259
- Service Categories259
- Host Power Rating259
- BABT-Approved Service Speciﬁcations for the 54-21813 Module for UK Compliance260
- Host Power Rating261
- Module Power261
- Module Isolation262
- Clearance and Creepage Distances262
- Safety Status263
- Cable Approval263
- Connector Pin Layout264
Glossary267
- Cable270

DEC 600s - Part III Handling Problems

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