Dell 2355dn User Manual

304
Printing Problems
Condition Possible cause Suggested solutions
The printer does not
print.
The printer is not receiving
power.
Check the power cord connections. Check the power switch and the
power source.
The printer is not selected as
the default printer.
Select Dell 2355dn Laser MFP as your default printer in your
Windows.
Click the Start button Settings Printers. Right-click the
Dell
2355dn Laser MFP
printer icon and select Set as Default Printer.
Check the printer for the
following:
• The front or rear door is not closed.
• Paper is jammed.
• No paper is loaded.
• The toner cartridge is not installed.
If a printer system error occurs, contact your service representative.
The connection cable
between the computer and
the printer is not connected
properly.
Disconnect the printer cable and reconnect it.
The connection cable
between the computer and
the printer is defective.
If possible, attach the cable to another computer that is working
properly and print a job. You can also try using a different printer
cable.
The printer may be
configured incorrectly.
Check the printer properties to ensure that all of the print settings are
correct.
The printer driver may be
incorrectly installed.
Remove the printer driver and then reinstall it; see "
Uninstalling
Software" and "Installing Software in Microsoft
®
Windows
®
Operating System" respectively.
The printer is
malfunctioning.
Check the display message on the operator panel to see if the printer
is indicating a system error.
The printer selects
print materials from
the wrong paper
source.
The paper source selection
in the printer properties may
be incorrect.
For many software applications, the paper source selection is found
under the Paper tab within the printer properties. Select the correct
paper source. See "
Paper Tab".
A print job is
extremely slow.
The job may be very
complex.
Reduce the complexity of the page or try adjusting the print quality
settings.
The maximum print speed of your printer is up to 35 PPM for
Letter-sized paper.
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Dell 2355dn Specifications

General

Current rating	3.5 A
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	465 x 445 x 460 mm
Energy saving mode	Yes
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	Scan
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Digital sender	No
Printing colors	Black
Maximum duty cycle	80000 pages per month
Recommended duty cycle	1000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	199 copies
Time to first copy (black, normal)	15 s
Copy speed (black, normal quality, A4)	33 cpm
Scan to	E-mail, File, USB
Scanner type	Flatbed & ADF scanner
Grayscale levels	8
Input color depth	24 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	4800 x 4800 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	550 sheets
Multi-Purpose tray input capacity	50 sheets
Envelopes sizes	10, C5, C6, DL
Maximum print size	210 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Multi-purpose tray media types	Letterhead
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 90 g/m²
Display	LCD
Display diagonal	4.3 \
Market positioning	Business
Standard interfaces	Ethernet, USB 1.1, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	-
Supported network protocols (IPv4)	TCP(DHCP, DNS, 9100, LPR, SNMP, HTTP, HTTPS, IPPS, LDAPSIPSec), EtherTalk
Internal memory	256 MB
Maximum internal memory	512 MB
Sound power level (standby)	52 dB
Sound pressure level (quiet mode)	30 dB
AC input voltage	220 - 240 V
Power consumption (off)	0 W
Power consumption (standby)	57 W
Power consumption (PowerSave)	11.36 W
Power consumption (average operating)	502 W
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	SmartThru Office2 Dell Scan Manager Dell Toner Management System Dell Printer Status Monitor Printer Setting Utility Set IP Address Utility Firmware Upgrade Utility Dell Printer Configuration Web Tool (EWS)
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR
Certification	ROHS, EN 55022:2006 +A1:2007 / CISPR 22:2005 + A1:2005, EN 61000-3-3; EN55024; FCC CFR Title 47, Part 15 Class B / Part 68; ICES-003, Issue 4, CE GOST, SABS