Dell 2355dn User Manual

311
Fax Problems
Condition Suggested solutions
Receiving fax calls are not being
answered by the printer
• Receive Mode set to Tel mode. (manual receive mode)
• The rings-to-answer setting might not be set correctly. (Under
Ans/Fax mode, set the
Ring to Answer to a digit greater than the Ring to Answer setting for the TAD.)
• The DPRD feature might be turned on, but you do not have the service, or you do have
the service and the feature is not set correctly.
• The fax line cord might not be correctly connected, or the fax line cord is faulty.
• The printer might not be able to detect Receiving fax tones because the answering
machine is playing a voice message.
• A voice-messaging service might be interfering with the printer as it attempts to answer
calls.
• Fax Line might have signal integration issues. Please carry out
Fax Line Test from
Op-panel to confirm line status. See "Testing Fax line connection".
• The printer is monitoring line condition while it is receiving or sending a fax job. If an
error occurs during the transmission and the
ECM Mode setting is On , the printer may
request that the portion of the fax job to be resent. You should turn off ECM Mode only
if you are having trouble sending or receiving a fax job, and you are willing to accept the
errors in the transmission job. Turning off the setting might be useful when you are trying
to send a fax long distant or receive from long distant (example: other countries etc.)
• The printer might be out of paper and the memory is full.
The printer cannot receive faxes
from an extension telephone.
• The fax cable might not be securely connected.
• The printer dialing mode might be incorrectly set, or the extension phone might be
incorrectly set.
Faxes are not received
automatically.
•The Fax mode should be selected.
• Make sure that there is paper in the paper tray.
• Check to see if the display shows
Memory Full .
The Receiving fax has blank
spaces or is received in
poor-quality.
• A noisy phone line can cause line errors.
• Check your printer by making a copy.
Receiving faxes are too light. The printer might be running out of toner while printing a fax. Under Toner empty
conditions, the printer will store the fax job into memory, as soon as possible, replace the
print cartridge, and then reprint the fax.
Faxes are printed on two pages
instead of one.
The auto reduction setting may be turned Off, try enabling this setting

Dell 2355dn Specifications

General

Current rating	3.5 A
Fax compatibility	ITU-T G3
Dimensions (WxDxH)	465 x 445 x 460 mm
Energy saving mode	Yes
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	Scan
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Digital sender	No
Printing colors	Black
Maximum duty cycle	80000 pages per month
Recommended duty cycle	1000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	199 copies
Time to first copy (black, normal)	15 s
Copy speed (black, normal quality, A4)	33 cpm
Scan to	E-mail, File, USB
Scanner type	Flatbed & ADF scanner
Grayscale levels	8
Input color depth	24 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	4800 x 4800 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	550 sheets
Multi-Purpose tray input capacity	50 sheets
Envelopes sizes	10, C5, C6, DL
Maximum print size	210 x 297 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Multi-purpose tray media types	Letterhead
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 90 g/m²
Display	LCD
Display diagonal	4.3 \
Market positioning	Business
Standard interfaces	Ethernet, USB 1.1, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	-
Supported network protocols (IPv4)	TCP(DHCP, DNS, 9100, LPR, SNMP, HTTP, HTTPS, IPPS, LDAPSIPSec), EtherTalk
Internal memory	256 MB
Maximum internal memory	512 MB
Sound power level (standby)	52 dB
Sound pressure level (quiet mode)	30 dB
AC input voltage	220 - 240 V
Power consumption (off)	0 W
Power consumption (standby)	57 W
Power consumption (PowerSave)	11.36 W
Power consumption (average operating)	502 W
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	SmartThru Office2 Dell Scan Manager Dell Toner Management System Dell Printer Status Monitor Printer Setting Utility Set IP Address Utility Firmware Upgrade Utility Dell Printer Configuration Web Tool (EWS)
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Sustainability certificates	ENERGY STAR
Certification	ROHS, EN 55022:2006 +A1:2007 / CISPR 22:2005 + A1:2005, EN 61000-3-3; EN55024; FCC CFR Title 47, Part 15 Class B / Part 68; ICES-003, Issue 4, CE GOST, SABS