will repair or replace these units at our discretion at no charge to you for one
year from purchase date. This warranty excludes damage due to abuse, such as
failure to properly protect against input over current with a fuse or circuit
breaker or applying excessive input voltage to the unit. We will make any
repair needed because of physical damage or electrical abuse at fair and reason-
able rates.
Decoders- Digitrax carefully tests every decoder we ship to be sure that you
receive reliable products. Because we want you to be comfortable installing
your own decoders, we outline a decoder test procedure that you can perform
so that you can be sure your decoder works before you begin installing it in
your locomotive. If, within 60 days of purchase, your decoder fails to pass the
decoder test procedure outlined in the instructions, we will replace it free of
charge to you. Because we can’t control the actual decoder installation we can’t
cover your decoder once you have tested it and started the installation. In the
event that you somehow manage to “blow-up” one of these little guys, we will
repair or replace it for a nominal fee (call for the current amount) if you return
the decoder to us.
Do not remove the shrink-wrap protective sleeves from Digitrax decoders
or open the Command Stations or other products. None of the units have user
serviceable parts, and opening them will void ALL warranty protection. If you
are returning a decoder that failed the test procedure, all wires must be their
original lengths. Do not cut any wires or install any units until you are sure
they have passed the Decoder Test Procedure detailed in the Decoder Manual.
Please don’t return anything to Digitrax without calling and getting return
instructions.
Please call tech support at (770) 441-7992 before you send anything to us
for service so that we can try and resolve the problem by phone if possible.
All warranties on Digitrax products are limited to refund of purchase price or
repair or replacement of Digitrax products at the sole discretion of Digitrax. In
the event that Digitrax products are not installed or used in accordance with the
manufacturer’s specifications, any and all warranties either expressed or
implied are void. Except to the extent expressly stated in this section, there are
no warranties, express or implied, including but not limited to any warranties
of merchantability or fitness for a particular purpose.
Digitrax, Inc. reserves the right to make changes in design and specifica-
tions, and/or to make additions or improvements in its products without impos-
ing any obligations upon itself to install these changes, additions or improve-
ments on products previously manufactured.
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