Dionex ICS-1000 - Option Not Installed; Pressure Slope Calibration Error

4 • Troubleshooting
Doc. 031879-01 3/03 4-5
If the injection valve fails to switch position within 1 second of being toggled,
the ICS-1000 Moduleware reports an error to Chromeleon and the
“Load/Inject valve error” message appears.
To troubleshoot:
1. If a sequence is being executed, terminate the sequence by selecting
Stop on the Chromeleon Batch menu.
2. Turn off the ICS-1000 power briefly and then restart.
3. Try to toggle the valve from Load to Inject by clicking the
Load and
Inject
buttons on the ICS-1000 Control Panel in Chromeleon.
4. If the problem persists, contact Dionex for assistance.
This error occurs if a command is issued to control an option that is not
installed.
To troubleshoot:
• Check the Chromeleon Server Configuration program to verify that the
option is enabled.
This error occurs if you try to calibrate the pressure slope when the pressure is
less than 3 MPa (500 psi).
To troubleshoot:
• This is a service level error message. Contact Dionex for assistance.
LOAD/INJECT VALVE ERROR
OPTION NOT INSTALLED
PRESSURE SLOPE CALIBRATION ERROR