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Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for
your guest from the lobby door / gated entrance to your home. If you have any questions regarding the use or operation of this
system, please see your System Administrator (building manager / HOA representative) or Call:
Guest Communication: Your name (or apartment number) and telephone number have been programmed into
the DoorKing telephone entry system under a specific DIRECTORY CODE. This directory code can be from 1 to 4 digits long.
When a guest comes to visit you, they will look up your name in a resident directory (located on the LCD display or on a
separate printed directory to provide guests with the resident directory information). Your DIRECTORY CODE will be shown next
to your name. Your guest will enter this code on the telephone entry system keypad that will place a call to your home (If your
guest already knows YOUR specific directory code, they can simply enter the code on the keypad without having to look up your
name in the resident directory). Some telephone entry systems are equipped with a “CALL” button. When your name is
displayed on the LCD screen in the resident directory, the guest can press the CALL button to place a call to your home. A guest
CANNOT enter your telephone number on the keypad, it MUST be the DIRECTORY CODE ONLY!
Granting or Denying Access to your Guest: Once you have answered the phone call and you have
identified your guest, you have the choice to either grant access or deny access to your guest.
Touch-Tone Phones ONLY.
To GRANT ACCESS to your guest, press _____ on your touch‐tone telephone. The telephone entry system will respond with a
confirmation tone indicating that the door or gate is opening and will automatically disconnect itself. Some newer telephones
emit a very short duration tone when the number is pressed. If your telephone does this, you may have to press the “GRANT
ACCESS NUMBER” twice in rapid succession to open the door or gate.
To DENY ACCESS to your guest, press the “
#
” key on your touch‐tone telephone.
Rotary-Dial Phones ONLY.
To GRANT ACCESS to your guest, dial “9”.
To DENY ACCESS to your guest, hang-up your phone.
Call Waiting: If you are on your telephone when a guest tries to contact you from the telephone entry system, they will
hear a busy signal and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can
order call waiting from your local telephone company.
Privacy: If you DO NOT want your name and/or apartment number listed in the electronic resident directory, inform the
system administrator of this. Your telephone number can be stored in the system without your name being displayed on the
directory. If you choose this option, you will need to inform your guest what YOUR directory code is, otherwise there will be
NO WAY for them to identify YOUR directory code on the telephone entry system’s electronic resident directory.
ccess Code: Your system may be equipped with an “access code” that will allow you to open the door / gate by
entering this code on the telephone entry system’s keypad. Your system administrator will advise you of YOUR access code if
this option is available.
To use your access code, first press the key, and then enter your four-digit code .
System Administrator’s Note: Fill in the phone number and access granted number above, copy and distribute this sheet to the residents.
Phone #
RESIDENT INSTRUCTIONS
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