Duke FLEXIBLE BATCH BROILER - Troubleshooting

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FLEXIBLE BATCH BROILER
RESTAURANT
EQUIPMENT
MANUAL
Revised:
April 1, 2007
E. Troubleshooting
SYMPTOM CAUSE REMEDY
Control display does not light up No power Ensure broiler is plugged into a
proper voltage/Hz receptacle (per
name plate rating) and receptacle
as power. Check dedicated
circuit breaker.
Raw or undercooked product
with no controller error
messages displayed.
Product not loaded properly.
Product button was depressed
prior to loading product.
Wrong product button was
depressed.
Lower burner not lighting
properly. (Observe bottom
burner through slits in lower
grease tray)
Infrared burners not lighting
properly. (Observe Infrared
through discharge end of broiler.
Note: Burners should remain lit
in idle mode)
Review loading technique.
Ensure product button is
depressed immediately after
product is loaded into broiler.
Ensure proper product button is
being depressed.
If broiler is hot, attempt to clean
burner in place with broiler
cleaning tool.
If broiler is cold or allowed to cool
down, remove lower burner by
removing access panels, clean,
and reinstall. Remove lower
flame sensor and clean with a
soft cloth & isopropyl alcohol.
Remove upper control
compartment panel and clean 2
upper flame sensors with a soft
cloth & isopropyl alcohol.
Clean flame sensor tube with
flame sensing tube cleaning
brush.
Conveyor belt will not move to
discharge product.
Conveyor belt is being
obstructed
Observe for obstructions by
manually rotating conveyor belt
from discharge end of broiler
using broiler cleaning tool.
Ensure discharge scraper is
properly in place.
Ensure docking plate is properly
in place.
Ensure flame arrestor is properly
in place.
Loader is not able to be pushed
completely into cooking chamber
Docking plate is not properly in
place.
Ensure docking plate and locking
tab are correctly in place.