44 | 10.1 Speckles Appear Throughout Label
DuraLabel.com | 800.788.5572
10. Troubleshooting
The following solutions address some of the most common printing challenges. Please
call Graphic Products for free customer support.
10.1 Speckles Appear Throughout Label
Possible Cause: Supply has not been stored properly and
dirt has contaminated the supply.
Solution: Replace the label supply if the problem persists after
the first few prints. Store supplies in a dust-free environment.
10.2 Fading of Text/Graphics Occurs During Printing
Possible Cause: The darkness is set too low.
Solution: Increase the darkness.
Possible Cause: The print speed is set too high.
Solution: Decrease the print speed (see Section 4.5,
Adjusting Print Speed).
10.3 Hash Marks Appear Throughout Printing
Possible Cause: The darkness is set too high.
Solution: Decrease the darkness.
Possible Cause: The print speed is set too low.
Solution: Adjust the darkness setting. If this does not
eliminate or satisfactorily reduce the hash marks, increase
the print speed (see Section 4.5, Adjusting Print Speed).
10.4 Solid Printed Line Appears Across Entire Label
Possible Cause: Print head is damaged.
Solution: Contact customer service at 800.788.5572.
Dirty vinyl supply
Bad print head
Incorrect print settings
Incorrect print settings
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