Packaging and shipping
If possible, use the original box to return the device.
Ecolab assumes no liability for transport damage.
1. Print and sign the return form.
2. Pack the product to be returned without any accessories, unless they may be related
to the error
.
Make sure that the original serial number label is present on all products
that are returned.
3. Enclose the following documents with the consignment:
n Signed return form
n Copy of the order confirmation or delivery note
n In the case of a warranty claim: Invoice copy with date of purchase
n Safety data sheet for hazardous chemicals
The return form must be affixed in a clearly visible position on the
outside
of the package using a delivery note bag.
4. Copy the return address with return number to the shipping label.
1.8 Contact
Manufacturer
Ecolab Engineering GmbH
Before contacting the
manufacturer
, we always
recommend that you contact your
sales partner in the first instance.
Raiffeisenstrasse 7
D-83313 Siegsdorf
Telephone (+49) 86 62 / 61 0
Fax (+49) 86 62 / 61 166
engineering-mailbox@ecolab.com
http://www.ecolab-engineering.com
General
11 MAN054128 Ver. 01-06.2024