Ecolab SMARTPOWER - Operational Faults and Troubleshooting

8 Operational faults and troubleshooting
Fault description Cause Remedy Personnel
Dispenser does not work when the
dispensing button is pressed.
Angle valve of the water
supply closed.
Open the angle valve.
Operator
Pushbutton pin has come
out.
Attach the pushbutton pin to
the clean water valve and
thread it into the guide on the
water distributor
.
Operator
Spray nozzle blocked.
Clean and descale the spray
nozzle.
Service
Personnel
Faulty clean water valve.
Replace the clean water
valve.
Service
Personnel
Water pressure of the clean
water supply is too low
Check the water pressure
of the onsite water supply
,
adjust if necessary.
Service
Personnel
Dispenser is working, but no product is
dispensed (no foam).
No product inserted or
product is empty
.
Insert product.
Operator
Spray nozzle is clogged
Clean and descale the spray
nozzle.
Service
Personnel
Dispenser releases product even
though the dispense button is not
pressed (will not turn of
f).
Water valve is dirty
Clean or replace the water
valve.
Service
Personnel
Water pressure of the clean
water supply is too high
Check the water pressure
of the onsite water supply
,
adjust if necessary.
Service
Personnel
Product concentration too high or too
low
.
Clean water supply pressure
too high or too low.
Check the water pressure
of the onsite water supply,
adjust if necessary.
Service
Personnel
Clean water temperature too
high or too low
.
Check the water pressure of
the clean water supply
, adjust
if necessary.
Service
Personnel
Spray nozzle clogged or
uneven spray
.
Clean and descale the spray
nozzle.
Service
Personnel
Product capsule dissolves
unevenly
.
Check the spray nozzle for
blockages.
Service
Personnel
Base section or equipment sump is
overflowing.
Water pressure of the clean
water supply is too high
Check the water pressure
of the onsite water supply
,
adjust if necessary.
Service
Personnel
Product outlet or swivel outlet
is blocked
Clean and check the product
outlet and swivel outlet.
Operator
Operational faults and troubleshooting
48MAN054128 Ver. 01-06.2024