Troubleshooting
If this is the case, please ensure the Node ID field in the
corresponding entry of the print server's IP address in NT's
ARP cache table is correct by typing the following
command at NT's DOS prompt.
"arp -a"
If the Node ID shown on the screen doesn't match the print
server's Node ID, please follow the instructions below to
reset the entry.
1. At NT's DOS prompt, type "arp -d <print server's IP
address>" to delete the current entry.
2. Type "arp -s <print server's IP> <print server's Node ID>"
to specify a new ARP entry.
3. Refer to Chapter 7 for the detailed instructions to
complete the installation.
B. The print server's IP address is duplicated or is as
same as another computer's IP address on the
network.
If this is the case, please consult your network
administrator to obtain an unused IP address for your print
server.
C. The print server is on one segment and your
Windows NT server is on the other segment.
9 - 10