Solving Image or Sound Problems
213
Solutions When an Afterimage Remains on the
Projected Image
If you see an afterimage in the projected image, use the Refresh Mode feature
to clear it. Select Refresh Mode > Start in the projector's Management menu.
gg Related Links
• "Projector Administration Settings - Management Menu" p.178
Solutions to Sound Problems
If there is no sound or the volume is too low or high, try the following
solutions:
• Adjust the projector's volume settings.
• Press the [A/V Mute] button on the remote control to resume video and
audio if they were temporarily stopped.
• Check your computer or video source to make sure the volume is turned up
and the audio output is set for the correct source.
• Check the audio cable connections between the projector and your video
source.
• Make sure any connected audio cables are labeled "No Resistance".
• If you are using the USB Display function, turn on the Output audio from
the projector setting in the Epson USB Display Settings program on your
computer.
• Select the correct audio input port.
s Signal I/O > Audio Output
s Signal I/O > HDMI Audio Output
• If you want to output audio from a connected audio source when the
projector does not project any images, select these settings in the projector's
menus:
• Turn off Quick Startup in the Operation menu.
• Set the A/V Output setting to Always On in the Signal I/O menu.
• Select the correct audio output in the Audio Out Device setting.
s Signal I/O > HDMI Link > Audio Out Device
• If you do not hear sound from an HDMI source, set the connected device to
PCM output.
• When you are connecting the projector to a Mac using an HDMI cable,
make sure your Mac supports audio through the HDMI port. If not, you
need to connect an audio cable.
• If the volume for the computer is set to the minimum while the projector is
set to the maximum, the noise may be mixed. Turn up the computer's
volume and turn down the projector's volume. (When you use Epson
iProjection (Windows/Mac) or USB Display.)
gg Related Links
• "Projector Connections" p.24
• "Input Signal Settings - Signal I/O Menu" p.170
• "Controlling the Volume with the Volume Buttons" p.79
Solutions to Microphone Problems
If there is no sound when you use a microphone connected to the projector,
try the following solutions (EB‑L200F/EB‑L200W/EB‑L200X):
• Make sure the microphone is securely connected to the projector.
• Check the Mic Input Level setting in the projector's Signal I/O menu. If the
setting is too high, the sound of other connected devices will be too low.
gg Related Links
• "Input Signal Settings - Signal I/O Menu" p.170
• "Connecting a Microphone" p.30
Solutions When Image File Names are not Displayed
Correctly in PC Free
If any file names are longer than the display area or include unsupported
symbols, the file names are shortened or changed in PC Free. Shorten or
change the file name.
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