Solving Network Problems
166
Check the solutions in these sections if you have problems using the projector
on a network.
gg Related Links
• "Solutions When Wireless Authentication Fails" p.166
• "Solutions When You Cannot Access the Projector Through the Web" p.166
• "Solutions When Network Alert E-Mails are not Received" p.166
• "Solutions When the Image Contains Static During Network Projection"
p.167
• "Solutions When You Cannot Monitor and Control the Projector over a
Network" p.167
Solutions When Wireless Authentication Fails
If you are having trouble with the authentication, try the following solutions:
• If the wireless settings are correct, but authentication fails, you may need to
update the Date & Time settings.
s Extended > Operation > Date & Time
• Check the Security settings in the projector's Network menu.
s Network > Network Configuration > Wireless LAN
• If the access point security is WPA3-EAP, change the access point setting to
WPA2/WPA3-EAP.
Solutions When You Cannot Access the Projector
Through the Web
If you are unable to access the projector through a Web browser, make sure
you are using the correct ID and password.
• For the user ID, enter EPSONWEB. (You cannot change the user ID.)
• For the password, enter the password set in the projector's Network menu.
The default password is the projector's serial number.
• Make sure you have access to the network the projector is on.
• If your Web browser is set up to connect via a proxy server, the Epson Web
Control screen cannot be displayed. Make settings for a connection without
using a proxy server.
• If you set the Standby Mode setting to Communication On in the
projector's menu in standby mode, make sure the network device is turned
on. After turning on the network device, turn on the projector.
s Extended > Standby Mode
And connect to a wired LAN, or to a wireless LAN with the Connection
Mode setting set to Advanced.
s Network > Network Configuration > Wireless LAN > Connection
Mode
a
The user ID and password are case sensitive.
Solutions When Network Alert E-Mails are not
Received
If you do not receive an e-mail alerting you to problems with a projector over
the network, try the following solutions:
• Make sure the projector is turned on and connected to the network
correctly. (If an error shuts down the projector, the email may not be
delivered.)
• Make sure you set up the projector e-mail alert settings correctly in the
projector's network Notifications menu or in the network software.
• Set the Standby Mode setting to Communication On so that the network
software can monitor the projector in standby mode.
s Extended > Standby Mode
And connect to a wired LAN, or to a wireless LAN with the Connection
Mode setting set to Advanced.
s Network > Network Configuration > Wireless LAN > Connection
Mode
To Next Page
Loading...
Need help?
General
Weight and Dimensions
