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Parent topic: Solutions When "No Signal" Message Appears

Solutions When "Not Supported" Message Appears

If the "Not Supported" message appears, try the following solutions:

• Make sure the correct input signal is selected on the Signal I/O menu.

• Make sure the computer's display resolution does not exceed the projector's resolution and frequency

limit. If necessary, select a different display resolution for your computer. (See your computer manual

for details.)

• If you are projecting from an HDMI source, change the HDMI IN EQ Level setting in the projector's

Signal I/O menu. Follow the on-screen instructions. You may need to restart the projector.

• If you are projecting using a thumb-sized media streaming device, set the HDMI IN EQ Level to Auto

in the projector's Signal I/O menu. If a problem occurs, change the setting.

Parent topic: Solving Image or Sound Problems

Related references

Input Signal Settings - Signal I/O Menu

Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:

• For VGA connections, press the Auto button on the remote control to optimize the image signal.

• Make sure you selected the correct Screen Type setting in the projector's Installation menu for the

screen you are using. If there are margins between the edge of the image and the projected screen

frame, use the Screen Position setting to adjust the position of the image.

• Make sure the Scale setting in the Image menu is turned off.

• Make sure the Resolution setting in the Image menu is set correctly for the input signal.

• Try adjusting the image position using the Position setting in the Image menu.

• Press the Aspect button on the remote control to select a different image aspect ratio.

• If you zoomed into or out of the image using the E-Zoom buttons, press the Esc button until the

projector returns to a full display.

• Check your computer display settings to disable dual display and set the resolution within the

projector's limits. (See your computer manual for details.)

• Check the resolution assigned to your presentation files to see if they are created for a different

resolution than you are projecting in. (See your software help for details.)

Epson EX11000 User Manual

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