EPSON Stylus C110/C120/D120 Revision B
TROUBLESHOOTING      Troubleshooting 64
Table 3-13.  Check point for the abnormal noise
Occurrence timing 
CR position
Detailed phenomenon
Defective unit/
part name
Check point Remedy
• Anytime
• Anywhere
The abnormal noise occurs at the first 
power on timing and during each 
operation although the printing operation 
is performed.
Carriage Unit
1. Check if the grease on the Carriage Path is sufficient. 1. Wipe off the remaining grease on the Carriage 
path and lubricate it on its frame.
ASF Unit
1. Check if the Change Lever moves smoothly. 1. Replace the ASF Unit with a new one.
The Carriage Unit collides to the Upper-
Paper Guide Unit during each operation.
Upper Paper Guide 
Unit
1. Check if the Upper Paper Guide Unit is attached securely. 
(check if it interferes with the Carriage Unit)
1. Reassemble the Upper Paper Guide to the Main 
Frame.
Table 3-14.  Check point for the poor printing quality
Print Quality State Detailed phenomenon
Defective unit/
part name
Check point Remedy
• Dot missing and 
mixed colors
Ink is scarcely ejected to the Cap from 
the Printhead.
Ink System Unit 
(Cap Unit)
1. Check if there is not any foreign material/damage around 
the seal rubber part on the Cap Unit.
1. Remove the foreign material around the seal 
rubber parts carefully.
2. Check if the Compression Spring 1.47 is correctly 
mounted on the Cap Unit.
2. Replace the Ink System Unit with a new one.
Ink is ejected to the Cap from the 
Printhead, but the printer does not 
recover from the error after cleaning or 
ink change.
Printhead
1. Check if it returns to normal by performing CL operation 
or replacing the Ink Cartridge.
1. Perform CL operation and the Ink Cartridge 
replacement specified times. If it doesn’t work, 
change the Printhead with a new one.
2. Check if the Printhead is not damaged. 2. Replace the Printhead with a new one.
Cleaner Blade
1. Check if the Cleaner Blade does not have paper dust or 
bending.
1. Replace Ink System Unit with a new one.
Main Board 1. Check if the Main Board is not damaged. 1. Replace the Main Board with a new one.