164
LCD screen message Condition/solution
The combination of the
IP address and the
subnet mask is invalid.
For details, see your
documentation.
Enter the correct values for the IP address and the default gateway. Check
with your network administrator if you do not know the correct values.
Recovery Mode The printer restarted in recovery mode because the firmware update failed.
Make sure the computer and printer are connected via USB and try updating
the firmware again.
Maintenance Request:
Replace Parts Soon
(maintenance request
code)
A part used in the printer is nearing or at the end of its service life. Contact
your dealer or Epson for support and provide them with the displayed
maintenance request code. The error persists until you replace the requested
part. If you continue to use the printer, a printer error will occur.
Maintenance Request:
Replace Parts Soon
(maintenance request
code)
Printer error.
Turn the power off and
on again.
For details, see your
documentation.
(service code)
An error message occurs when:
• The power cable is not connected securely
• An error occurs that cannot be cleared
When a printer error occurs, the printer automatically stops printing. Turn off
the printer, disconnect the power cable from both the outlet and the printer,
and then reconnect them. Turn the printer on and off several times. If the
same error message is displayed on the LCD screen, contact Epson for
support and provide them with the displayed service code.
Parent topic: Solving Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Environmental Specifications
Optional Equipment and Replacement Parts
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