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If Roll Paper Cover does not Open
If a foreign substance has entered the autocutter or the roll paper jams, the autocutter blade cannot return to the
correct position and it locks in place. In this situation, the roll paper cover does not open even if you pull the
cover open lever.
Follow the steps below to return the autocutter blade to its normal position.
1
Turn off the printer.
2
Slide the cutter cover toward the front to open it.
3
Turn the knob until you see a triangle in the opening.
This returns the cutter blade to the normal position. There is a label near the cutter to assist you.
4
Close the cutter cover.
5
Open the roll paper cover and remove the jammed paper.
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