Epson WF-4820 Series

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2. Slide the ADF edge guide outward.

3. Fan your stack of originals and tap them gently on a flat surface to even the edges.

Main Page

Table of Contents3
WF-4820/WF-4830 Series User's Guide15
Product Basics16
Using the Control Panel16
Control Panel Buttons and Lights17
The LCD Screen18
Status Icon Information19
Navigating the LCD Screen20
Entering Characters on the LCD Screen21
Viewing Animations22
Selecting the Date and Time22
Selecting Your Country or Region23
Using Presets24
Changing LCD Screen Language26
Adjusting Control Panel Sounds27
Adjusting the Screen Brightness28
Turning off the Operation Time out Setting29
Preventing PC Connection Via USB30
Product Parts Locations31
Product Parts - Front32
Product Parts - Inside34
Product Parts - Back36
Checking for Software Updates36
Using Power Saving Settings37
Changing the Sleep Timer Settings37
Changing the Power off Timer Settings39
Epson Connect Solutions for Smartphones, Tablets, and more40
Setting up Epson Connect Services40
Using Epson Email Print42
Using the Epson Smart Panel Mobile App42
Using the Epson Iprint Mobile App43
Using Epson Remote Print43
Using Epson Scan to Cloud44
Using Airprint45
Setting up Printing on a Chromebook45
Android Printing Using the Epson Print Enabler46
Using the Mopria Print Service46
Using Fire os Printing47
Using Windows 10 Mobile Printing47
Using Epson Print and Scan App with Windows Tablets48
Voice-Activated Printing48
Wi-Fi or Wired Networking50
Network Security Recommendations50
Wi-Fi Infrastructure Mode Setup51
Selecting Wireless Network Settings from the Control Panel52
Setting up Wireless Printing from a Smart Device Using Epson Smart Panel54
Wi-Fi Direct Mode Setup56
Enabling Wi-Fi Direct Mode (Simple AP)56
Enabling Wi-Fi Direct Mode58
Modifying the Wi-Fi Direct Network Name or Password60
Wi-Fi Protected Setup (WPS)62
Using WPS to Connect to a Network62
Printing a Network Status Sheet63
Printing a Network Connection Report64
Network Connection Report Codes and Messages66
Configuring Email Server Settings71
Email Server Settings73
Changing or Updating Network Connections74
Accessing the Web Config Utility74
Changing a USB Connection to a Wi-Fi Connection75
Changing a Wi-Fi Connection to a Wired Network Connection75
Connecting to a New Wi-Fi Router76
Disabling Wi-Fi Features76
Loading Paper78
Loading Paper in the Cassette78
Paper Loading Capacity80
Double-Sided Printing Capacity84
Borderless Paper Type Compatibility86
Compatible Epson Papers87
Paper or Media Type Settings - Printing Software89
Selecting the Paper Settings for each Source - Control Panel90
Paper Type Settings - Control Panel91
Selecting the Default Paper Source Settings92
Paper Source Settings Options93
Selecting the Universal Print Settings93
Universal Print Settings Options94
Placing Originals on the Product96
Placing Originals on the Scanner Glass96
Placing Originals in the Automatic Document Feeder98
ADF Original Document Specifications102
Copying105
Copying Documents or Photos105
Copying Options106
Printing from a Computer110
Printing with Windows110
Selecting Basic Print Settings - Windows111
Paper Source Options - Windows114
Print Quality Options - Windows114
Multi-Page Printing Options - Windows114
Selecting Double-Sided Printing Settings - Windows115
Double-Sided Printing Options - Windows117
Print Density Adjustments - Windows118
Selecting Additional Layout and Print Options - Windows119
Custom Color Correction Options - Windows121
Image Options and Additional Settings - Windows122
Header/Footer Settings - Windows123
Selecting a Printing Preset - Windows124
Selecting Extended Settings - Windows126
Extended Settings - Windows127
Printing Your Document - Windows128
Locking Printer Settings - Windows129
Locked Setting Options131
Selecting Default Print Settings - Windows132
Changing the Language of the Printer Software Screens133
Changing Automatic Update Options134
Printing with the Built-In Epson Driver - Windows 10 S135
Selecting Print Settings - Windows 10 S136
Printing on a Mac139
Selecting Basic Print Settings - Mac140
Paper Source Options - Mac144
Print Quality Options - Mac144
Print Options - Mac145
Selecting Page Setup Settings - Mac145
Selecting Print Layout Options - Mac146
Selecting Double-Sided Printing Settings - Mac147
Double-Sided Printing Options and Adjustments - Mac148
Managing Color - Mac149
Color Matching and Color Options - Mac150
Selecting Printing Preferences - Mac151
Printing Preferences - Mac151
Printing Your Document or Photo - Mac152
Checking Print Status - Mac153
Printing from a Smart Device154
Cancelling Printing Using the Product154
Scanning155
Starting a Scan155
Starting a Scan Using the Product Control Panel155
Scanning to Email157
Scanning to a Connected Computer159
Setting up a WSD Port (Windows 7/Windows Vista)161
Scanning to the Cloud162
Scanning to a Memory Device164
Control Panel Scanning Options165
Setting up and Scanning to a Network Folder or FTP Server168
Creating a Shared Network Folder168
Registering Contacts for Email, Network, or FTP Scanning - Control Panel170
Registering Contacts for Network Folder or FTP Scanning - Web Config172
Scanning to a Network Folder or FTP Server173
Starting a Scan Using the Epson Scan 2 Icon175
Starting a Scan from a Scanning Program177
Starting a Scan from a Smart Device179
Scanning a Document in Epson Scansmart179
Saving a Scan182
Attaching a Scan to Email183
Sending a Scan to a Cloud Service184
Printing a Scan185
Selecting Epson Scansmart Settings187
Changing the Epson Product187
Changing the Scan Settings188
Changing the File Name Settings190
Changing the Save Settings191
Save Settings193
Customizing Action Icons195
Scanning in Epson Scan 2196
Additional Scanning Settings - Main Settings Tab199
Additional Scanning Settings - Advanced Settings Tab200
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2201
Image Format Options202
Scan Resolution Guidelines203
Faxing205
Connecting a Telephone or Answering Machine205
Setting up Fax Features208
Setting up Basic Fax Features208
Using the Fax Setup Wizard208
Selecting the Line Type210
Setting the Number of Rings to Answer211
Selecting Advanced Fax Settings212
Basic Settings - Fax213
Send Settings - Fax215
Receive Settings - Fax216
Report Settings - Fax217
Security Settings - Fax218
Setting up the Fax Utility - Windows219
Setting up Fax Features Using the Fax Utility - Mac221
Setting up Contacts and Contact Groups222
Setting up Contacts Using the Product Control Panel223
Creating a Contact223
Editing or Deleting a Contact226
Creating a Contact Group227
Editing or Deleting a Contact Group229
Sending Faxes231
Sending Faxes from the Product Control Panel231
Sending a Fax Using the Keypad, Contact List, or History231
Fax Sending Options234
Sending a Fax at a Specified Time235
Sending Faxes Using the Fax Utility - Windows237
Sending Faxes Using the Fax Utility - Mac239
Dialing Fax Numbers from a Connected Telephone242
Receiving Faxes243
Fax Reception243
Receiving Faxes Automatically244
Receiving Faxes Manually244
Receiving a Fax by Polling245
Viewing a Fax on the LCD Screen (Using the Inbox)246
Saving Faxes to an External USB Device247
Checking Fax Status248
Printing Fax Reports249
Fax Report Options250
Using External USB Devices with Your Product252
Connecting a USB Device252
USB Device Photo File Specifications252
Disconnecting a USB Device253
Viewing and Printing from the LCD Screen253
Printing JPEG Photos253
Printing TIFF Files254
Print Setting Options - Device Mode255
Transferring Files on a USB Device257
Setting up File Sharing for File Transfers from Your Computer257
Transferring Files from a USB Device to Your Computer258
Replacing Ink Cartridges and Maintenance Boxes260
Ink Safety Precautions260
Check Cartridge and Maintenance Box Status262
Checking Cartridge and Maintenance Box Status on the LCD Screen262
Checking Cartridge and Maintenance Box Status - Windows263
Checking Cartridge and Maintenance Box Status - Mac266
Purchase Epson Ink Cartridges and Maintenance Box267
Ink Cartridge and Maintenance Box Part Numbers267
Removing and Installing Ink Cartridges268
Printing with Black Ink and Expended Color Cartridges274
Printing with Expended Color Cartridges - Windows274
Printing with Expended Color Cartridges - Mac275
Conserving Low Black Ink with Windows276
Replacing the Maintenance Box277
Adjusting Print Quality280
Print Head Maintenance280
Print Head Nozzle Check281
Checking the Nozzles Using the Product Control Panel281
Checking the Nozzles Using a Computer Utility283
Print Head Cleaning284
Cleaning the Print Head Using the Product Control Panel285
Cleaning the Print Head Using a Computer Utility286
Aligning the Print Head Using the Product Control Panel288
Adjusting the Print Quality Using the Product Control Panel290
Cleaning the Paper Guide291
Checking the Number of Sheets on the LCD Screen292
Cleaning and Transporting Your Product294
Cleaning Your Product294
Transporting Your Product298
Solving Problems301
Viewing the Help Screen301
Checking for Software Updates302
Product Status Messages303
Running a Product Check307
Resetting Control Panel Defaults308
Solving Setup Problems309
Product Does Not Turn on or off310
Noise after Ink Installation310
Software Installation Problems310
Solving Network Problems311
Product Cannot Connect to a Wireless Router or Access Point311
Network Software Cannot Find Product on a Network313
Product Does Not Appear in Mac Printer Window313
Wireless Network Connection Is Unstable on a Mac314
Wired Network Connection Becomes Unstable314
Cannot Print over a Network315
Cannot Scan over a Network316
Solving Copying Problems317
Product Cannot Copy318
Product Makes Noise, but Nothing Copies318
Product Makes Noise When It Sits for a While318
Originals Do Not Feed from the Automatic Document Feeder319
Solving Paper Problems320
Paper Feeding Problems320
Paper Jam Problems in the Cassette321
Paper Jam Problems in the Rear Cover322
Document Jams in the Automatic Document Feeder323
Paper Ejection Problems326
Solving Problems Printing from a Computer326
Nothing Prints327
Product Icon Does Not Appear in Windows Taskbar328
Error after Cartridge Replacement328
Printing Is Slow329
Solving Page Layout and Content Problems331
Inverted Image331
Too Many Copies Print332
Blank Pages Print332
Incorrect Margins on Printout332
Border Appears on Borderless Prints333
Incorrect Characters Print333
Incorrect Image Size or Position334
Slanted Printout335
Solving Print Quality Problems335
White or Dark Lines in Printout336
Blurry or Smeared Printout336
Faint Printout or Printout Has Gaps338
Grainy Printout339
Incorrect Colors340
Solving Scanning Problems341
Scanning Software Does Not Operate Correctly341
Cannot Start Epson Scan 2342
Scanning Speed Is Slow342
Cannot Save a Scan to a Shared Folder over a Network343
Solving Scanned Image Quality Problems344
Scanned Image Quality Problems345
Image Consists of a few Dots Only346
Line of Dots Appears in All Scanned Images347
Straight Lines in an Image Appear Crooked347
Characters Are Not Recognized During Conversion to Editable Text (OCR)347
Scanned Characters Are Blurry348
Image Colors Are Patchy at the Edges348
Ripple Patterns Appear in an Image349
Streaks Appear in All Scanned Images349
Scanned Image Edges Are Cropped349
Solving Faxing Problems349
Cannot Send or Receive Faxes350
Cannot Receive Faxes with a Telephone Connected to Your Product352
Fax Memory Full Error Appears352
Fax Quality Is Poor353
Sent Fax Is Received in an Incorrect Size354
Received Fax Is Not Printed354
Solving USB Device Problems355
Cannot View or Print from a USB Device355
Cannot Save Files on a USB Device355
Cannot Transfer Files to or from a USB Device356
Uninstall Your Product Software356
Uninstalling Product Software - Windows356
Uninstalling Product Software - Mac358
Where to Get Help358
Technical Specifications360
Windows System Requirements360
Mac System Requirements361
Paper Specifications361
Printable Area Specifications363
Automatic Document Feeder (ADF) Specifications364
Scanning Specifications365
Fax Specifications366
Ink Cartridge Specifications367
Dimension Specifications367
Electrical Specifications368
Environmental Specifications369
External USB Device Specifications369
Interface Specifications370
Network Interface Specifications370
Safety and Approvals Specifications372
Notices374
Important Safety Instructions374
General Product Safety Instructions374
Ink Cartridge Safety Instructions376
LCD Screen Safety Instructions377
Wireless Connection Safety Instructions378
Telephone Equipment Safety Instructions378
Important Privacy Notice (Printer Serial Number)378
FCC Compliance Statement379
Binding Arbitration and Class Waiver381
Trademarks384
Copyright Notice385
Libtiff Software Acknowledgment386
A Note Concerning Responsible Use of Copyrighted Materials386
Default Delay Times for Power Management for Epson Products386
Copyright Attribution387

Epson WF-4820 Series - Page 100

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