Eshine YS-K01 - Page 56

Chapter 6 Troubleshooting SuZhou Eshine Elevator Components Co., Ltd.
―52― YS-K01 Door Controller User Manual
Fault code Fault name Possible reasons of fault Counter-measures
E009 Reserved
E010 Reserved
E011
Panel EEPROM
faulty
• Memory circuit fault of panel
EEPROM
• Replace the panel
• Please contact the supplier for
repairing
E012 Reserved
E013
Communication
fault between
the panel and
the controller
• RJ45 connection error
• RJ45 connection is broken off
or loose
•
Check the connection, restart
to plug the panel
•
Check the connection, restart
to plug the panel
E014
Controller
EEPROM faulty
• Memory circuit fault of
controller EEPROM
• Please contact the supplier for
repairing
E015 Reserved
E016 Reserved
E017 Module faulty
• Short circuit between phases
output or the ground
• Short circuit for the ground
• Output current is too high
• Please check the connection
and connect the wire properly
• Please check the connection
and connect the wire properly
• Please check the connection
and mechanism
E018
Current detect
faulty
• Current detection circuit is
damaged
• Please contact the supplier for
repairing
E019 Reserved
E020 Reserved
E021 Reserved
E022 Reserved
E023 Encoder error
• The damaged encoder
• The wrong connection of
encoder
• Wrong setting of encoder
pulse number per revolution
• Check the encoder, replace it
• Check the encoder connection
and wire correctly
• Please set correct value of
pulse number per revolution
(P2.00)
E024 Reserved
E025 Reserved
E026
Door width
self-learning
failure
• The faulty encoder
• The wrong connection of
encoder
• Improper setting self-learning
parameters of speed or
torque
• Check the encoder, replace it
• Check the encoder connection
and wire correctly
• Please set correct value of
self-learning speed (P2.04)
and self-learning torque
(P5.10)