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18
201
Eversense E3 CGM User Guide
201
Eversense E3 CGM User Guide
Q: Why do I see a “New Sensor Detected”
notification?
A: This message appears when your smart transmitter
detects a new sensor so you may link the smart
transmitter and sensor. The smart transmitter can
only be linked to one sensor at a time. If you see
a New Sensor Detected message and you
already have a sensor inserted and linked to your
smart transmitter, tap Not Now. If unsure, contact
Customer Support for more information.
Q: Why did my CGM System re-enter Initialisation
Phase?
A: You will re-enter Initialisation Phase for any one of
the following reasons:
Calibration period has expired without you having
entered a fingerstick test value.
3 or more blood glucose readings are significantly
dierent than the current sensor glucose readings.
Y our smart transmitter has not been charged
within 16 hours of the empty battery alert.
If you manually change the time on your mobile
device your smart transmitter will sync and
reinitialise to your mobile device.
A new transmitter has been linked to your existing
sensor. For example, if you have replaced your
existing transmitter.
If you were instructed by Customer Support to
re-link your sensor.
Q: Is it okay for an MRI technician to wear the
Eversense E3 CGM System?
A: Yes, MRI technicians can wear the Eversense E3 CGM
System. However, for people undergoing an MRI with
a static magnetic field of 1.5 T or 3.0 T, the sensor can
stay in place under the skin, but the smart transmitter
must be removed and left outside the room. See MRI
Safety Information for more details.

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