Maintenance
Firmware Upgrade 5
5-27
Firmware Installation
Use this 3-stage procedure to install the firmware:
• Stage 1 - Configure the Product for upgrade.
• Stage 2 - Upload the firmware.
• Stage 3 - Restore the Product to normal operation.
Stage 1
1. Power off the Product.
2. Connect the Product and PC together using the RS232 cable (the Product’s
RS232 port is on the rear panel).
Or, if using USB, connect together the PC, and the USB converter using a
USB cable, and then connect together the USB converter and the Product
using the RS232 cable.
3. Use the FACTORY SET dip switches on the Product back panel to configure
the Product for file uploading; set dip switch 6 to its up position.
4. Turn on the Product. A yellow screen with an empty progress bar should
appear on the screen of the Product.
5. The firmware can be downloaded from the Fluke Calibration website. Execute
the file from the download location.
Note
This firmware update process runs a stand-alone .EXE application
and does not install any files to the PC.
6. The PC loader application automatically looks for the Product on serial port
COM1. If the Product is located, then the Serial Port Name dropdown box is
grayed out and the message Connection Established is shown in the
message box. Proceed to Stage 2.
7. If the PC loader application has not found the Product automatically, ensure
that the correct serial port is selected (USB users should also find their
converter listed here too) and press the Connect button to retry. It can be
necessary to power cycle the Product again (a yellow screen with empty
progress bar will re-appear).
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