freightliner Sprinter User Manual

Information aboutMercedes PRO(Mercedes
me)
Freightliner Sprinter vehicles supportthe follow‐
ing telematics solutions depending on what is
selected:
R
Mercedes PRO
R
Mercedes me
When youlog in withauser accounttothe
Mercedes PROportalorMercedes me Portal,
then services and offers from Daimler VANS will
be available to you.
Availabilityiscountry-dependent. Youcan check
theavailabilityofMercedes PROinyour country
at thefollowing page: http://www.mercedes.pro
Youcan checkthe availabilityofMercedes me in
your countryatthe following page: http://
www.mercedes.me
Formoreinformation on Mercedes PROor
Mercedes me contact an authorized Freightliner
Sprinter Center or visit theMercedes PROPortal
or Mercedes me Portal.
Information aboutMercedes PROconnect
(Mercedes me connect)
Amongst others, Mercedes PROconnect or
Mercedes me connect provide thefollowing serv‐
ices:
R
Accident and breakdown management
(breakdown assistancecall button or auto‐
matic accidentorbreakdowndetection) as a
supplement to theemergency callsystem
Use thebreakdown assistance callbuttonin
theoverhead controlpanel to makeacall to
theFreightliner Sprinter Customer Center
(/ page173).
R
Emergency Call System
Use the G button (SOS button) in the
overhead controlpanel to makeacall to the
Freightliner Sprinter emergency callcenter
(/ page 173).
The Freightliner Sprinter Customer Center and
theFreightliner Sprinter emergency callcenter
areavailable foryou around theclockfor theuse
of theservices.
Please note that Mercedes PROconnect, or
Mercedes me connect, is aMercedes-Benz
service. In emergencies, always callthe national
emergency services firstusing thestandard
national emergency service phone numbers. In
emergencies, youcan also use theEmergency
Call System (/ page196).Observe thelegal
requirements forthe countryinwhichyou are
staying.
The following conditionsmustbemet to use
Mercedes PROconnectorMercedes me connect
services in thevehicle:
R
Youhaveaccess to aGSM network
R
The contract partner'sGSM networkcover‐
ageisavailable in therespectiveregion
R
The ignition is switched on, so that vehicle
datacan be transferredautomatically
Making acall via theoverhead control panel
1
Breakdown assistance callbutton
2
Release catch forthe coveronthe G but‐
ton(SOS button)
3
G button (SOS button)
#
To makeabreakdown assistancecall:
press button 1.
#
To makeanemergency call: press the
release catch forthe coveronGbutton
2 briefly to open.
#
Press and hold G button 3 foratleast
one second.
An emergency callcan still be triggered when a
breakdown assistance callisactive.Thishas pri‐
ority overall other activecalls.
Mercedes PRO
173

freightliner Sprinter Specifications

General

Brand	freightliner
Model	Sprinter
Category	Automobile
Language	English