Fuji Xerox ApeosPort-VII C4421

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17 Problem Solving

454

Open the jam-access door located on the back of the main unit to remove any jammed

paper.

Insert the tray into the main unit, then push the tray in until it stops.

Note



If the tray is extended for large size paper, the tray protrudes when it is inserted into the printer.

Paper Jams in Fusing Unit

Lift the rear door release and pull open the door.

Main Page

Default Chapter3
- Table of Contents3
1 Before Using the Device17
- Preface18
- Using this Guide19
  - Organization of this Guide19
  - Conventions20
- Important Security Instructions22
- Device Components23
  - Main Unit23
  - Control Panel27
- Graphic Symbol List29
- License30
2 Setup31
- Power Source32
- Interface Cables35
- WLAN Network Configuration40
- Fax Environment Settings49
  - Connecting to the Telephone Line49
  - Internet Fax/Internet Fax Direct Environment Settings52
- Scanner Environment Settings55
- Email Features Environment Settings60
3 Basic Operations63
- Power Saver Mode64
  - Entering the Power Saver Mode64
  - Exiting the Power Saver Mode64
- Warmer Mode66
  - Setting the Warmer Mode66
- Touch Screen67
- Login to Authentication Mode77
  - Login to Authentication Mode Using Touch Screen77
  - Login to Authentication Mode Using the IC Card Reader77
- Customization Feature78
  - Customizing the Home Screen78
  - Customizing the Features List79
- One-Touch App82
  - Creating One-Touch App82
  - Deleting or Hiding One-Touch App83
- Using Centreware Internet Services84
- Loading Paper87
- Loading Originals99
4 Print103
- Features Overview104
  - To Get the Latest Software104
- Print from Computers105
- Print Data Stored in the Device107
- Print Data Saved in USB Memory Device113
- The Other Print Services117
5 Copy125
- Features Overview126
- Copy Basic Operation127
- Operations During Copying128
- ID Card Copy129
- Features List130
6 Fax139
- Features Overview140
- Fax Basic Operation141
- Editing the Specified Recipient Information143
- Operations During Faxing145
- Internet Fax146
- Direct Fax149
  - Preparation149
  - Sending Direct Fax149
- Features List150
- Store for Polling158
  - Printing/Deleting Files Stored for Polling158
- Receiving Faxes160
- Resending/Deleting Undelivered Faxes162
7 Scan163
- Features Overview164
- Scan to Folder165
- Email166
  - Editing Recipient Information167
  - Specifying Output File Format167
- Scan170
- Scan to USB172
- Scan to Desktop174
  - Storing Data Scanned by the Device on a Network Computer174
  - Starting a Scan Job Via Computer Operation174
- Operations During Scanning176
- Importing Scanned Data177
- Features List182
8 Send from Folder187
- Creating a Folder188
- Operation to Folder190
- Change Folder Settings191
- Deleting a Folder192
- Printing a File in a Folder193
9 Job Flow Sheets195
- Overview of Job Flow Sheets196
- Creating Job Flow Sheet Triggered by Folder197
- Automatically Start a Job Flow When a File Is Stored in a Folder198
- Manually Start a Job Flow Sheet Which Is Linked to a Folder199
- Manually Start a Job Flow by Selecting a File and a Job Flow200
- Manually Start a Job Flow by Selecting a Job Flow Created Using the Device Setup Tool201
- Cut the Link between a Job Flow Sheet and a Folder202
- Configuration to Use Device Setup Tool203
10 Address Book205
- Registering Recipients206
- Detailed Items Settings207
- Creating Recipient Groups211
- Modifying Contacts or Groups212
- Deleting Contacts or Groups213
- Filtering and Searching Contacts214
  - Filtering214
  - Searching214
- Starting the App from the Address Book215
- Batch Registration of Address Book216
  - Downloading Template216
  - Registering the Address Book with the Device216
- Importing the Address Book to Other Devices217
  - Downloading the Device Address Book217
  - Importing to Other Devices217
11 Jobs219
- Jobs Overview220
- Checking Completed/Current/Pending Jobs221
- Canceling the Active/Pending Jobs222
- Promoting Pending Jobs223
- Printing Pending Jobs224
12 General Settings225
- Overview226
- [Language]227
  - [Keyboard]227
  - [Display Language Button on Home]227
- [Information & Reports]228
- [Notifications]234
- [Paper Tray Settings]235
  - [Common Settings]235
- [Supplies]239
- [Billing Information]240
  - [User Account Billing Information]240
- [Maintenance]241
13 Advanced Settings247
- Overview248
- [System Settings]249
- [App Settings]266
- [Connectivity & Network Setup]300
- [Authentication / Accounting]323
- [Audit Log Settings]336
- [Reset]338
14 Encryption and Digital Signature Settings339
- Encryption and Digital Signature Overview340
- Configuration of HTTP Communications Encryption344
- Configuration of Encryption Using Ipsec346
- Configuration of Email Encryption/Digital Signature348
- Configuration of Pdf/Docuworks Signature353
15 Authentication and Accounting Features355
- Overview of Authentication and Accounting Feature356
- Services Controlled by Authentication363
  - Overview363
  - Combination of Authentication and Account Administration Types363
- Authentication for Job Flow Sheets and Folders365
  - Creating / Using Job Flow Sheet365
  - Creating / Using Folder367
- Enabling User Authentication Feature368
- Configuration for IC Card Reader (Optional)381
- Configuration for Account Administration383
- User Authentication Operations384
  - Authenticating Login Users384
  - Changing Password384
16 Maintenance387
- Replacing Consumables388
- Cleaning the Device398
- Executing Calibration406
- Executing 2 Sided Color Scanning Calibration408
- Setting Restore Tool409
- Adjust Paper Registration410
  - Manual Adjust Paper Registration410
- Adjust Image Transfer413
  - Adjusting the Transfer Output Value413
17 Problem Solving416
- Troubleshooting416
- Device Trouble417
- Image Quality Trouble421
- Trouble During Copying426
  - Unable to Copy426
  - The Copy Result Is Not What was Expected426
- Trouble During Printing429
  - Unable to Print429
  - The Print Result Is Not What was Expected430
- Trouble During Faxing431
  - Sending Problems431
  - Receiving Problems432
- Trouble During Scanning435
- Network-Related Problems439
- Print from USB Trouble445
- Photo Print Trouble446
- Private Charge Print (All) Trouble447
- Problem Solving for Airprint448
  - Problems on Selecting the Printer448
  - Problems on Printing448
- Problem Solving for Google Cloud Print449
  - Problems on Registering449
  - Problems on Printing450
- Paper Jams451
- Document Jams456
  - Jams in Duplex Automatic Document Feeder456
- Error Code458
18 Installing/Removing Optional Components459
- About Optional Components460
- Installing/Removing Wireless LAN Kit461
  - Installation Procedure461
  - Removal Procedure462
- Installing the Storage464
- Installing A4 FAX LOW KIT467
19 Appendix471
- Specifications472
- Printable Area478
  - Standard Printable Area478
  - Extended Printable Area478
- Emulation479
- PDF Direct Print505
  - Mode Menu Screen505
  - PDF Direct Print Settings505
- Docuworks Direct Print507
  - Mode Menu Screen507
  - Docuworks Direct Print Settings507
- Web Applications509
- EP System512
- Tips on Usage514
  - How to Use Help on the Control Panel514
  - How to Specify Heavyweight Paper on the Device and on Your Computer for Printing514

Table of Contents

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