Problem Solving
484
Problem Solving
15
003-760
[Cause] An incompatible combination of feature is specified for
document scan conditions.
[Remedy] Confirm the selected options.
003-761
[Cause] The paper size of the tray selected for auto tray differs from the
paper size of the tray selected for Auto Paper selection.
[Remedy] Change the paper size for the tray, or change the [Paper Type
Priority] settings.
003-764
[Cause] Although [Form Overlay] is specified, only one document page is
loaded.
[Remedy] Set a document to use as the form document and a document
to overlay.
003-780
[Cause] Failed to compress the scanned document.
[Remedy] Reduce the resolution or the ratio for [Reduce/Enlarge] to
decrease the data size, or split the data to send it separately.
003-795
[Cause] When enlarging/reducing a scanned document to the paper size
specified, the reduction/enlargement ratio exceeds the allowed
range.
[Remedy] Take one of the following measures:
z
Manually enter a reduction/enlargement ratio.
z
Change the paper size.
005-275
005-280
005-500
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center.
005-288
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
010-327
010-331
010-332
010-333
010-334
010-335
010-337
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center.
010-379
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
Error Code
Cause and Remedy