6. Troubleshooting
This chapter explains how to troubleshoot when errors occur.
If something unusual occurs during operation, refer to "Check List" (page 78) to check the ETERNUS DX status,
and contact your maintenance engineer according to "Required Information for Inquiries" (page 86).
•
When the ETERNUS DX is turned off
•
When the ETERNUS DX refuses to turn on
•
When the READY LED is not on
•
When the FAULT LED is on
•
When the FAULT LED blinks
•
When the DRIVE FAULT LED is on
•
When the ETERNUS DX cannot be connected via a network service
•
When I/O access is slow
•
When the server does not recognize the volumes
•
When a server HBA fails and needs to be replaced
Check List
■
When the ETERNUS DX Is Turned Off
Check the points that are shown below. If the problem cannot be resolved, leave the ETERNUS DX alone and
contact your maintenance engineer.
•
Is the ETERNUS DX's power cord disconnected?
•
Is PSU switch of the power supply unit turned to OFF (¡)?
•
Has the server been turned off?
If the ETERNUS DX power is in conjunction with the power synchronized unit, the power of the ETERNUS DX will
turn off when the server is turned off.
•
Is the main line switch of the power distribution unit turned OFF (¡)?
•
Is there a power failure?
•
Has there been a recent main power failure?
If the Power Resume function is enabled, the ETERNUS DX turns on automatically after the power is restored.
78
FUJITSU Storage ETERNUS DX60 S4, ETERNUS DX60 S3 Hybrid Storage Systems Operation Guide (Basic)
Copyright 2018 FUJITSU LIMITED
P3AM-9012-08ENZ0
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