Robot Deployment Guidelines
There are a number of steps you can take in order to ensure the best possible performance of
your robot when running skills and catering to end-users. Note also that the skill developer may
provide additional specific guidelines for optimal performance of their skill on your robot.
General Environment Design Considerations
The physical environment in which your robot is deployed interplays with the type of skill , and
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the user's situation. Controlling and designing the environment around your robot is key to both
fundamental and advanced aspects of the interaction delivered by the skill.
For example, a user needs to be able to see and hear the robot as well as intuitively knowing
how to interact with it. Placement of the robot will dictate some fundamental principles of the
interaction. Different spaces have different conversational affordances and will elicit different
user behaviours. The technical requirements for providing a good environment for the
interaction goes hand in hand with the design of the conversational interaction. Generally, a
more controlled environment around your robot will make it easier to design and implement the
interaction. The robots physical environment should be designed so that is clear to the user:
● How to approach the robot
● What the robot is capable of doing
● In what space you can interact with the robot
The physical environment should also support the skills need for:
● Emotional connection
● Control of the interaction space
Finally there are technical requirements around the spatial, visual, and audio environment, as
well security and maintenance of the robot.
Additional Spatial Design Considerations
The optimal height of the robot is where it is at eye level or or just below eye level with users
and the placement of the robot should be at the appropriate height taking into consideration
what users it will be interacting with (e.g. a seated or a standing interaction).
● A mounting surface height of 100-115 cm is recommended for standing interaction
● A mounting service height of 80-95 cm is recommended for seated interactions
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https://docs.furhat.io/introduction/#different-types-of-applications
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