60 Troubleshooting
The computer does not recognize the CD drive.
Computer problems
The computer will not start.
Probable cause Solution
The CD is not intended for PC
use
Make sure the CD is PC-compatible.
The CD drive needs to be
added as new hardware
In the Control Panel window (Start | Settings |
Control Panel), double-click Add New
Hardware. Follow the on-screen instructions
for adding the drive.
The secondary IDE device
may be disabled
Restart your computer, then press F1 to open
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto.
The CD cables are not
installed correctly
Open the computer and make sure all cables
between the CD controller and the CD drive
are connected correctly.
The CD drive may be
defective
Replace the CD drive.
Probable cause Solution
The computer is not
connected to an AC outlet
Make sure the power cable(s) are connected
correctly to an operating AC power source.
The voltage selection switch
is not set correctly
Make sure the voltage selection switch is set
to the correct power source.
8506999.book Page 60 Friday, December 15, 2000 8:22 AM
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