Video problems 67
The color monitor displays everything in black and white.
The displayed characters are garbled.
The video is distorted.
Probable cause Solution
The computer was turned on
before the monitor
Make sure the monitor is turned on, then
restart the computer.
The display type is set
incorrectly
In the Control Panel window (Start | Settings |
Control Panel), double-click Display, set the
display to the appropriate video type and
resolution, then restart the computer.
Probable cause Solution
The video cable is damaged Make sure the cable and connectors are in
good condition (no bent pins or broken wires).
The display setup is incorrect In the Control Panel window (Start | Settings |
Control Panel), double-click Display and
check the settings. The correct video type
should be selected, along with a supported
resolution. Check your monitor and video
controller documentation for details.
Probable cause Solution
The monitor controls are not
properly adjusted
Adjust the monitor controls until the text
becomes clear. (See your monitor
documentation for more information.)
The connector or cable is
damaged
Make sure the cable and connectors are in
good condition (no bent pins or broken wires).
The surge protector or UPS is
damaged
Disconnect the monitor power cable and
connect it directly to the power source.
8506999.book Page 67 Friday, December 15, 2000 8:22 AM