GE Telligence Patient-Staff Communications System - ColorTouch VoIP Staff Console

Chapter 2
Overview of the ColorTouch Staff Console and Annunciator
10 Telligence Patient-Staff Communication System Operation Manual
The ColorTouch VoIP Staff Console
The staff console used in the Telligence system is the ColorTouch
VoIP Staff Console (model HC-CONSOLE).
Figure 4: ColorTouch VoIP Staff Console (model HC-CONSOLE)
The staff console is the primary call center of the patient-staff
communication system. Typically placed in nursing stations, staff
consoles are used for the following tasks:
• Answering calls
• Setting call reminders
• Upgrading calls to higher priorities
• Placing calls to patients and staff
• Speaking with staff members at other staff consoles or
annunciators
• Configuring call priorities for individual staff and patient stations
Handset and speakerphone
The staff console includes a standard telephone handset and cradle
— for use where patient information can easily be overheard — and
a speaker and microphone for hands-free operation in more private
areas.
Both the handset and speaker phone are full duplex. This means
that you will be able to hear the caller’s voice even while you are
speaking.