GE Telligence Patient-Staff Communications System - Configuration Settings

Chapter 2
Overview of the ColorTouch Staff Console and Annunciator
Telligence Patient-Staff Communication System Operation Manual 17
Call priority labels are
configurable. The labels used
for call priorities on your
system may differ from those
shown here.
Device supervision
A staff console or annunciator can oversee or supervise the
communication function of another staff console or annunciator or
of other nurse call devices. In this mode, if the supervised device
loses its ability to communicate, the staff console or annunciator
generates an error message identifying the device in trouble.
Complementary equipment
At many facilities, the functionality offered by the staff console and
annunciator is complemented by one or more computer-based
applications. These applications are listed in the available software
table that appears on page 3. Software supporting the Telligence
system runs on a computer placed near the staff console, or
elsewhere on the Telligence network. The related documentation
table on page 6 lists the help files and user guides provided with
these applications.
Configuration settings for staff consoles and annunciators
Templates and coverage modes
Two settings control basic functioning for staff consoles and
annunciators: templates and coverage modes.
• Templates determine whether the device will run as a call
center, a general-purpose annunciator, or as an emergency
annunciator.
• Coverage modes further define device function
The following sections describe these settings.
Templates
Staff console template (call center): The staff console template sets
the device to run as the primary call center for the nurse call system.
This is the default template for the ColorTouch VoIP Staff Console.
Unit annunciator template (general purpose annunciator):
Devices running as unit annunciators can display all calls from the
stations assigned to them. All displayed nurse calls can be answered
from annunciators configured this way. This template is used for
most purposes and is the default setting for the ColorTouch VoIP
Annunciator.
Emergency annunciator template: By default, devices running as
emergency annunciators display calls of only the four highest
priorities. This includes the following call priorities:
• Room alarm
• Room alarm 2
• Code blue