Chapter 3
Using staff consoles and annunciators
30 Telligence Patient-Staff Communication System Operation Manual
Clearing calls from the system
Normal priority calls
Normal priority calls are cleared from the system when you connect
to the call (unless you upgrade the call or set a reminder) or when
staff presence is registered in the room where the call originated.
Normal priority calls include the following:
• Patient normal
• Family
• Staff normal
• Housekeeping
To clear a normal priority call:
1. Lift the handset or press Connect to answer the call.
2. Replace the handset.
— or —
3. Press the Hang Up button on the Audio screen.
Higher priority calls
By default, all calls except normal priority calls must be cancelled
from the point of origin. A staff member must go to the staff or
patient station where the call was placed and push the Cancel
button. This clears the call from the nurse call system. The call no
longer appears on staff consoles or annunciators, and corridor and
zone lights extinguish.
Note: If two or more stations are associated and their Cancel
buttons are linked, pressing the Cancel button on any station in the
room cancels calls made from the room. See "Associated stations
and linked buttons" on page 53, for more information).
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