Telligence Patient-Staff Communication System Operation Manual 21
Chapter 3
Using staff consoles and
annunciators
Summary
This chapter provides instructions for using staff consoles and
annunciators to handle calls and reminders, and to configure call
priorities for specific rooms or beds. Also included here are
instructions for calibrating the touch screen and cleaning the plastic
housing and touch screen.
Content
Displaying the screen you need • 23
Answering calls • 24
Calls from patient and staff stations • 24
Calls from other staff consoles and annunciators • 24
Adjusting the volume of voice communications and alert tones • 25
Adjusting the volume on your staff console or annunciator • 25
Adjusting the call volume on remote patient and staff stations • 25
Temporarily silencing alert tones • 27
Placing calls • 28
Clearing calls from the system • 30
Normal priority calls • 30
Higher priority calls • 30
Upgrading calls to higher priorities • 31
Configuring call priorities for a staff or patient station • 32
Canceling normal priority calls from telephones or wireless devices • 34
Working with reminders • 35
What are reminders? • 35
Visual cues • 36
Setting call reminders • 36
Manually setting reminders • 36
Setting reminders automatically • 38
Adding staff levels to reminders • 38
Answering call reminders from the reminder list • 38
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