Telligence Patient-Staff Communication System Operation Manual i
Content
Important information • iii
Chapter 1 General information • 1
Introduction • 2
Basic system functions • 5
Chapter 2 Overview of the ColorTouch Staff Console and Annunciator • 9
The ColorTouch VoIP Staff Console • 10
The ColorTouch VoIP Annunciator • 11
Shared features and functions • 12
Device supervision • 17
Complementary equipment • 17
Configuration settings for staff consoles and annunciators • 17
Overview of nurse call alerts at the staff console • 19
Chapter 3 Using staff consoles and annunciators • 21
Displaying the screen you need • 23
Answering calls • 24
Adjusting the volume of voice communications and alert tones • 25
Temporarily silencing alert tones • 27
Placing calls • 28
Clearing calls from the system • 30
Upgrading calls to higher priorities • 31
Configuring call priorities for a staff or patient station • 32
Canceling normal priority calls from telephones or wireless devices • 34
Working with reminders • 35
Calibrating staff consoles and annunciators • 40
Cleaning staff consoles and annunciators • 41
Maintenance notes • 43
Ergonomic recommendations • 44
Resolving staff console and annunciator problems • 45
Chapter 4 Patient stations • 47
Basic functions • 49
Associated stations and linked buttons • 53
Using patient stations • 58
Using patient call devices • 62
Patient station receptacles • 77
Resolving patient room station problems • 87
Chapter 5 Staff/duty stations • 89
Overview of staff/duty stations • 91
Registering staff presence • 99
Staff follow function • 101
Overview of permanent duty stations • 102
Other staff stations • 103
Cleaning staff stations • 114
Resolving staff station problems • 115
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