Start-up Registering Applause Media System
Page 4-14 MDE-4699L Applause™ Media System Installation, Service, and Parts Manual · June 2017
Verifying Connectivity from Site Server to Each CRIND Device
To verify connectivity from the site server to each CRIND device, proceed as follows:
1 At the CRIND device, swipe the CRIND Diagnostic Card (Q12534-170).
2 Press 1 for the Main Menu.
3 Press 7 for Applause Media System.
4 Press 3 for Troubleshoot SM Connectivity.
5 Press ENTER to continue. The screen will display the message, “Test in Progress”.
Upon completion, the display will report success or failure.
Simulating Transaction to Verify Default Promotional Content
To simulate a transaction to verify the default promotional content, proceed as follows:
1 At the CRIND device, swipe the CRIND diagnostics card.
2 Press 1 for the Main Menu.
3 Press 7 for Applause Media System.
4 Press 2 for Simulate SM Session.
5 Press 1 or 2 for side of dispenser on which you are working.
6 Press ENTER to continue. You will either see the default promotion “Come Inside and Save”
or real promotions depending on whether or not the server has synchronized content with the
Control Center.
7
Reboot the server and LRE after any upgrades and start-ups, especially if no content is
showing up on the dispenser CRIND display.
IMPORTANT INFORMATION
When satisfied, press CANCEL to end the session.
An alternate method to simulate a transaction would be to run a transac
tion and dispense a
small amount of the product.
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