Grandstream Networks WP826 - Call Transfer; Blind Transfer; Attended Transfer

Call Forwarding
Call Transfer
The WP8x6 supports the call transfer feature, you can transfer a call to another party using one of the following ways:
Blind transfer: Transfer a call directly to another party without consulting
Attended transfer: Transfer a call with prior consulting.
Blind Transfer
1. Press the “Transfer” soft key during a call, and then enter the number you want to transfer the call to.
2. Press Options then choose Transfer option
3. Select Transfer then press on Blind Transfer key.
4. The call is connected to the number you specified, and the LCD screen prompts Call Transferred.
Blind Transfer
Attended Transfer
Using New Call Softkey
1. During an established call, pressOptions→New call.
2. Choose the line and enter the number you want to transfer the call to, then press (Dial Key).
* The initial call will be put on hold
3. Once the second call is established, pressOptions → Transfer
4. Select the initial call on hold, and pressTransferto complete the transfer.
Using Attended Transfer Softkey
1. During an established call, press Options → Attended Transfer.
Note
The call forwarding can be also configured from the Web GUI 🡪 Accounts 🡪 Call Settings.