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WP820
Grandstream Networks WP820 User Manual
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Grandstream Networks, Inc.
WP820
En
terp
ris
e
Po
rtab
l
e
Wi
-
Fi
Pho
ne
Us
e
r
Guide
2
Table of Contents
Default Chapter
6
Table of Contents
6
Document Purpose
17
Change Log
18
Firmware Version 1.0.7.7
18
Firmware Version 1.0.5.5
18
Firmware Version 1.0.3.20
18
Firmware Version 1.0.3.6
19
Firmware Version 1.0.3.5
19
Firmware Version 1.0.1.15
20
Firmware Version 1.0.1.12
20
Gui Interface Examples
21
Welcome
22
Product Overview
23
Feature Highlights
23
Technical Specifications
23
Table 1: WP820 Features at a Glance
23
Table 2: WP820 Technical Specifications
23
Getting Started
25
Equipment Packaging
25
Table 3: Equipment Packaging
25
Figure 1: WP820 Package Content
25
Setting up the WP820
26
Charging Station
26
Handset
26
Figure 2: Charging Station
26
Figure 3: WP820 Handset Setup
26
Battery Information
27
WP820 Handset Keys Description
27
Table 4: WP820 Description
28
Figure 4: WP820 Description
28
WP820 Icons Description
29
Table 5: WP820 Icons Description
29
WP820 LED Status
31
WP820 Handset Menu
31
Table 6: WP820 LED Status
31
WP820 Keypad
34
Figure 5: WP820 Keypad Modes
34
Quick Setup Wizard
37
Figure 6: Setup Wizard
37
Wp820 Web Gui Access Configuration
38
Configuration Via Web Browser
38
Accessing the Web UI
38
Web GUI Languages
39
Saving the Configuration Changes
39
Web UI Access Level Management
39
Changing User Level Password
39
Figure 7: WP820 Web GUI Language
39
Changing Admin Level Password
40
Figure 8: User Level Password
40
Changing HTTP / HTTPS Web Access Port
41
Figure 9: Admin Level Password
41
Figure 9: Web/Ssh Access
42
Basic Operations
43
WP820 Home Screen
43
Figure 11: Home Screen Pages
43
Turning the Handset ON/OFF
44
Connecting WP820 to Wi-Fi Network
44
Auto Connection
44
Manual Connection
44
Figure 12: Default Wi-Fi Network
44
Wi-Fi Band Configuration
45
Wi-Fi Signal Warning Configuration
45
Figure 13: Connecting WP820 to Wi-Fi Network
45
Figure 14: Wi-Fi Band Configuration
45
Wi-Fi Roaming Mode Configuration
46
Figure 15: Wi-Fi Signal Warning Sensitivity
46
Figure 16: Wi-Fi Roaming Mode
46
Connecting WP820 to Bluetooth Devices
47
Turn On/Off Bluetooth
47
Change Bluetooth Device Name
47
Pair WP820 with a Bluetooth Device
47
Unpair a Bluetooth Device
48
Figure 16: Make Calls Using Bluetooth Account
48
Figure 17:Pair WP820 to a Bluetooth Device
48
Connect to a Bluetooth Device
49
Connect to a Bluetooth Device from Web Interface
49
Turn On/Off Bluetooth
49
Change Bluetooth Device Name
49
Figure 18: Bluetooth Profile
49
Figure 19: Connect to a Bluetooth Device
49
Pair WP820 with a Bluetooth Device
50
Checking WP820 Status
50
WP820 Account Status
50
Table 7: WP820 Account Status Description
50
Figure 21: WP820 Account Status
50
WP820 Network Status
51
Table 8: WP820 Network Status Description
51
Figure 22: WP820 Network Status
51
WP820 System Info
52
Table 9: WP820 System Info Description
52
Figure 23: System Info
52
WP820 Network Statistics
53
Table 10: WP820 Network Status Description
53
Figure 24: WP820 Network Status
53
WP820 Battery
54
Table 11: WP820 Battery Description
54
Figure 25: WP820 Battery
54
Screen Lock
55
Setting the Key Lock from Handset
55
Lock Screen Settings from Web GUI
55
Figure 26: Keypad Lock from Handset
55
Locking/Unlocking the Screen
56
Figure 27: Lock Screen Settings
56
Figure 28: Unlock Keypad
56
Configuring the LCD Brightness and Screen Timeout
57
Return to Idle Screen
57
Register a SIP Account
57
Register Account Via Web User Interface
57
Figure 29: LCD Display Configuration
57
Register Account Via LCD Menu
58
Figure 30: Account Status
58
Guest Login
59
Configuration
59
Figure 31: SIP Accounts Configuration
59
User Login
60
Figure 32: Guest Login Settings
60
User Logout
61
Figure 33: Guest Login Window
61
Figure 34: Guest Logout
61
Phone Settings
62
Selecting Phone Language
62
Activate/Deactivate Hands-Free Mode
62
Muting the Microphone
62
Figure 35: Configuring Phone Language
62
Adjusting Speaker and Earpiece Volume
63
Ringtones
63
Setting the Ringer Volume on the WP820
63
Figure 35: Muting the Microphone
63
Setting the Ringtones on the WP820
64
Date and Time
64
Figure 37: Ringer Volume
64
Figure 38: Calls Default Ringtone
64
Wallpaper Customization
65
Figure 39: Date and Time Settings
65
Figure 40: Wallpaper Settings
65
Applying Uploaded Wallpaper
66
Figure 41: Wallpaper - Display Mode
66
Figure 42: Wallpaper - Uploaded
66
Figure 43: Switching Wallpaper from Handset
67
Figure 44: Switching Wallpaper from Web GUI
67
Deleting Wallpaper
68
Reboot the WP820
68
Figure 45: Deleting Wallpaper
68
Figure 46: Reboot the WP820
68
Call Operations
69
Placing Calls
69
Make a Call Using a Line
69
Dialing from Call History
70
Figure 47: Dialing from Call History
70
Dialing from Phonebook
71
Answering Calls
71
Auto Answer
71
Figure 48: Dialing from Contacts List
71
Figure 49: Auto-Answer on WP820
72
Figure 50: Auto-Answer Idle Screen
72
Ending Calls
73
Rejecting Calls
73
Call Hold/Resume
73
Call Waiting
73
Figure 51: Hold/Unhold Calls
73
Do Not Disturb
74
Call Forward
74
Figure 52: Call Waiting
74
Figure 53: DND Enabled
74
Figure 54: Call Forwarding
75
Call Transfer
76
Blind Transfer
76
Attended Transfer
76
Figure 55: Blind Transfer
76
Figure 55: Attended Transfer Options
77
Figure 56: Attended Transfer
77
Figure 57: Split Calls
77
Speed Dial
78
Figure 59: Speed Dial Configuration
78
3-Way Conference
79
UCM Conference
79
Participate in UCM Conference Room
79
Figure 60: 3-Way Conference Call
79
Conference Call Operations
80
Figure 60: Join UCM Conference Room
80
Figure 61: UCM Conference Participants
80
Figure 62: Send Meeting Invitation
81
Figure 63: Kick a Participant
81
CEI (Conference Event Indicator)
82
Figure 64: Member Has Joined Notification
82
Figure 65: Member Mute Notification
82
Voice Mail
83
Set Voice Mail ID
83
Figure 66: Member Left Notification
83
Play Voice Mail Messages
84
Figure 68: LCD Menu - Voice Mail ID
84
Figure 69: Web UI - Voice Mail Access Number
84
Figure 70: Playing Voicemail Messages
85
Contacts
86
Local Contacts
86
Figure 71: Accessing Contacts
86
Figure 72: Create a New Contact
86
Ldap
87
Table 12: New Contact Parameters
87
Groups
88
Blacklist
88
Figure 73: Create New Group
88
Figure 74: Blacklist
88
Broadsoft Xsi
89
Figure 75: BS XSI Login
89
Call History
90
Dial out from Call History
90
Call History Options
90
Figure 76: WP820 Call History
90
Figure 77: Call History Options
90
Call History Details
91
Figure 78: WP8200 Call History Details
91
Sms
92
View SMS
92
Create SMS
92
Figure 79: View SMS Dialog
92
Figure 80: Create a New Message
92
Delete SMS
93
Figure 81: Send a New Message from Contact
93
Call Features
94
Table 13: Call Features
94
Multi-Function Button
95
Ptt/Paging
95
Safe/Panic Call
95
Mute/Un-Mute
95
Speed Dial
95
Ptt (Push-To-Talk) Functionality
96
Enabling PTT Mode on the WP820
96
Figure 82: Enabling PTT Feature on WP820
96
Using the PTT Functionality on the WP820
97
Figure 83: PPT Channel
97
Figure 84: PTT Call (Caller)
97
PTT Configuration Settings
98
Settings
98
PTT Parameters
98
Figure 85: PTT Call (Callee)
98
Figure 86: PTT Call Release
98
Group Paging
99
Enabling Group Paging Feature
99
Figure 87: Enabling Group Paging
100
Group Paging Parameters
101
IGMP Settings
102
Figure 88: IGMP Setting
102
Safe/Panic Call
103
Safe Monitoring Features
103
Panic Call Feature
104
Table 14: SAFE Monitoring Settings
104
Table 15: Panic/Emergency Call Settings
105
Wp820 Gesture and Intelligent Control
106
Intelligent Control
106
Gesture Control
106
Flip Phone
106
Figure 89: Intelligent Control Features
106
Pick up
107
Figure 90: Flip Phone
107
Figure 91: WP820 Gesture Control (Flip Phone)
107
Figure 92: Pick up
108
Figure 93: WP820 Gesture Control (Pick Up)
108
Connecting Wp820 to Gds3710 Door System
109
Figure 94: WP820 Connected to GDS3710
109
Diagnostics
110
LCD Diagnostics
110
LCD off
110
Figure 95: Diagnostics APP
110
Figure 96: LCD Diagnostics
110
LED Diagnostics
111
Keypad Diagnostics
111
Figure 97: LCD Diagnostics
111
Figure 98: LED Diagnostics
111
Audio Loopback
112
Figure 99: Keypad Diagnostics
112
Figure 100: Audio Loopback
112
Acceleration Sensor
113
Proximity Sensor
113
Vibration Diagnostics
113
Figure 101: Acceleration Sensor
113
Figure 102: Proximity Sensor
113
Certificate Verification
114
Traceroute
114
Figure 103: Vibration Diagnostics
114
Figure 104: Certificate Verification
114
Figure 105: Traceroute
114
Ping
115
Nslookup
115
One-Click Debugging
115
Figure 106: Ping
115
Figure 107: Nslookup
115
Figure 108: One-Click Debugging
116
Figure 109: Select Debug Mode and Start Capture
116
Figure 110: Select Debug Mode and Start Capture
116
Figure 111: Export or Delete Debug File
117
Upgrading and Provisioning
118
Upgrade and Provisioning Configuration
118
Configure Via Keypad Menu
118
Figure 112: WP820 Upgrade Configuration Via Keypad Menu
118
Configure Via Web GUI
119
Upload Firmware Locally
119
Figure 113: WP820 Upgrade Configuration Via Web GUI
119
No Local Firmware Servers
120
Firmware Upgrade Via USB
120
Figure 114: Upload Firmware File to Update
120
Config Provision Via USB
121
Figure 115: USB Disk Connected
121
Figure 116: New Firmware Detected
121
Wi-Fi Provision Via USB
122
Provisioning and Configuration File Download
122
Factory Reset
123
Restore to Factory Default Via LCD Menu
123
Restore to Factory Default Via the Web GUI
123
Figure 117: WP820 LCD - Confirm Factory Reset
123
Figure 118: WP820 Web GUI - Factory Reset
123
Restore to Factory Default Using Hard Keys
124
Figure 119: WP820 Web GUI - Confirm Factory Reset
124
Experiencing Wp820 Enterprise Portable Wi-Fi Phone
125
Other manuals for Grandstream Networks WP820
Administration Guide
78 pages
Guide
2 pages
Optimization Guide
9 pages
Quick Installation Guide
5 pages
Features Highlights Guide
12 pages
Application Note
48 pages
Installation Guide
4 pages
4
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Grandstream Networks WP820 Specifications
General
Brand
Grandstream Networks
Model
WP820
Category
Cordless Telephone
Language
English
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