Name: Grandstream Networks WP820
Brand: Grandstream Networks
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WP820 User Guide

Version 1.0.7.7

Figure 70: Playing Voicemail Messages

Notes:

• If VM is protected by a password, users can enter the password using WP820 keypad after reaching

Voice Mail system. The password is defined on the service provider or IP-PBX side.

• When having un-read voicemails on the WP820, once accessing the dialing interface a stutter tone

will be heard to notify users about voicemails that need to be read.

Default Chapter6
- Table of Contents6
Document Purpose17
Change Log18
- Firmware Version 1.0.7.718
- Firmware Version 1.0.5.518
- Firmware Version 1.0.3.2018
- Firmware Version 1.0.3.619
- Firmware Version 1.0.3.519
- Firmware Version 1.0.1.1520
- Firmware Version 1.0.1.1220
Gui Interface Examples21
Welcome22
Product Overview23
- Feature Highlights23
- Technical Specifications23
- Table 1: WP820 Features at a Glance23
- Table 2: WP820 Technical Specifications23
Getting Started25
- Equipment Packaging25
- Table 3: Equipment Packaging25
- Figure 1: WP820 Package Content25
- Setting up the WP82026
- WP820 Handset Keys Description27
- Table 4: WP820 Description28
- Figure 4: WP820 Description28
- WP820 Icons Description29
- Table 5: WP820 Icons Description29
- WP820 LED Status31
- WP820 Handset Menu31
- Table 6: WP820 LED Status31
- WP820 Keypad34
- Figure 5: WP820 Keypad Modes34
Quick Setup Wizard37
- Figure 6: Setup Wizard37
Wp820 Web Gui Access Configuration38
- Configuration Via Web Browser38
- Web UI Access Level Management39
Basic Operations43
- WP820 Home Screen43
- Figure 11: Home Screen Pages43
- Turning the Handset ON/OFF44
- Connecting WP820 to Wi-Fi Network44
- Connecting WP820 to Bluetooth Devices47
- Checking WP820 Status50
- Screen Lock55
- Configuring the LCD Brightness and Screen Timeout57
- Return to Idle Screen57
- Register a SIP Account57
- Guest Login59
Phone Settings62
- Selecting Phone Language62
- Activate/Deactivate Hands-Free Mode62
- Muting the Microphone62
- Figure 35: Configuring Phone Language62
- Adjusting Speaker and Earpiece Volume63
- Ringtones63
- Date and Time64
- Figure 37: Ringer Volume64
- Figure 38: Calls Default Ringtone64
- Wallpaper Customization65
- Reboot the WP82068
- Figure 45: Deleting Wallpaper68
- Figure 46: Reboot the WP82068
Call Operations69
- Placing Calls69
  - Make a Call Using a Line69
  - Dialing from Call History70
  - Figure 47: Dialing from Call History70
  - Dialing from Phonebook71
- Answering Calls71
- Auto Answer71
- Figure 48: Dialing from Contacts List71
- Figure 49: Auto-Answer on WP82072
- Figure 50: Auto-Answer Idle Screen72
- Ending Calls73
- Rejecting Calls73
- Call Hold/Resume73
- Call Waiting73
- Figure 51: Hold/Unhold Calls73
- Do Not Disturb74
- Call Forward74
- Figure 52: Call Waiting74
- Figure 53: DND Enabled74
- Figure 54: Call Forwarding75
- Call Transfer76
  - Blind Transfer76
  - Attended Transfer76
  - Figure 55: Blind Transfer76
  - Figure 55: Attended Transfer Options77
  - Figure 56: Attended Transfer77
  - Figure 57: Split Calls77
- Speed Dial78
- Figure 59: Speed Dial Configuration78
- 3-Way Conference79
- UCM Conference79
  - Participate in UCM Conference Room79
  - Figure 60: 3-Way Conference Call79
  - Conference Call Operations80
  - Figure 60: Join UCM Conference Room80
  - Figure 61: UCM Conference Participants80
  - Figure 62: Send Meeting Invitation81
  - Figure 63: Kick a Participant81
  - CEI (Conference Event Indicator)82
  - Figure 64: Member Has Joined Notification82
  - Figure 65: Member Mute Notification82
- Voice Mail83
  - Set Voice Mail ID83
  - Figure 66: Member Left Notification83
  - Play Voice Mail Messages84
  - Figure 68: LCD Menu - Voice Mail ID84
  - Figure 69: Web UI - Voice Mail Access Number84
  - Figure 70: Playing Voicemail Messages85
Contacts86
- Local Contacts86
- Figure 71: Accessing Contacts86
- Figure 72: Create a New Contact86
- Ldap87
- Table 12: New Contact Parameters87
- Groups88
- Blacklist88
- Figure 73: Create New Group88
- Figure 74: Blacklist88
- Broadsoft Xsi89
- Figure 75: BS XSI Login89
Call History90
- Dial out from Call History90
- Call History Options90
- Figure 76: WP820 Call History90
- Figure 77: Call History Options90
- Call History Details91
- Figure 78: WP8200 Call History Details91
Sms92
- View SMS92
- Create SMS92
- Figure 79: View SMS Dialog92
- Figure 80: Create a New Message92
- Delete SMS93
- Figure 81: Send a New Message from Contact93
Call Features94
- Table 13: Call Features94
Multi-Function Button95
- Ptt/Paging95
- Safe/Panic Call95
- Mute/Un-Mute95
- Speed Dial95
Ptt (Push-To-Talk) Functionality96
- Enabling PTT Mode on the WP82096
- Figure 82: Enabling PTT Feature on WP82096
- Using the PTT Functionality on the WP82097
- Figure 83: PPT Channel97
- Figure 84: PTT Call (Caller)97
- PTT Configuration Settings98
- Group Paging99
- IGMP Settings102
- Figure 88: IGMP Setting102
Safe/Panic Call103
- Safe Monitoring Features103
- Panic Call Feature104
- Table 14: SAFE Monitoring Settings104
- Table 15: Panic/Emergency Call Settings105
Wp820 Gesture and Intelligent Control106
- Intelligent Control106
- Gesture Control106
Connecting Wp820 to Gds3710 Door System109
- Figure 94: WP820 Connected to GDS3710109
Diagnostics110
- LCD Diagnostics110
- LCD off110
- Figure 95: Diagnostics APP110
- Figure 96: LCD Diagnostics110
- LED Diagnostics111
- Keypad Diagnostics111
- Figure 97: LCD Diagnostics111
- Figure 98: LED Diagnostics111
- Audio Loopback112
- Figure 99: Keypad Diagnostics112
- Figure 100: Audio Loopback112
- Acceleration Sensor113
- Proximity Sensor113
- Vibration Diagnostics113
- Figure 101: Acceleration Sensor113
- Figure 102: Proximity Sensor113
- Certificate Verification114
- Traceroute114
- Figure 103: Vibration Diagnostics114
- Figure 104: Certificate Verification114
- Figure 105: Traceroute114
- Ping115
- Nslookup115
- One-Click Debugging115
- Figure 106: Ping115
- Figure 107: Nslookup115
- Figure 108: One-Click Debugging116
- Figure 109: Select Debug Mode and Start Capture116
- Figure 110: Select Debug Mode and Start Capture116
- Figure 111: Export or Delete Debug File117
Upgrading and Provisioning118
- Upgrade and Provisioning Configuration118
- Upload Firmware Locally119
- Figure 113: WP820 Upgrade Configuration Via Web GUI119
- No Local Firmware Servers120
- Firmware Upgrade Via USB120
- Figure 114: Upload Firmware File to Update120
- Config Provision Via USB121
- Figure 115: USB Disk Connected121
- Figure 116: New Firmware Detected121
- Wi-Fi Provision Via USB122
- Provisioning and Configuration File Download122
Factory Reset123
- Restore to Factory Default Via LCD Menu123
- Restore to Factory Default Via the Web GUI123
- Figure 117: WP820 LCD - Confirm Factory Reset123
- Figure 118: WP820 Web GUI - Factory Reset123
- Restore to Factory Default Using Hard Keys124
- Figure 119: WP820 Web GUI - Confirm Factory Reset124
Experiencing Wp820 Enterprise Portable Wi-Fi Phone125

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Grandstream Networks WP820 Specifications

General

Brand	Grandstream Networks
Model	WP820
Category	Cordless Telephone
Language	English

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