FACTORY RESET
Restore to Factory Default via LCD Menu
There are two methods to restore the device to the factory default settings.
1. On the handset idle screen, go to Settings
🡪
Advanced Settings
🡪
Factory reset.
2. In the new window, confirm the reset using the left softkey.
LCD – Confirm Factory Reset
3. Once confirming the factory reset, the device will reboot with the default factory settings.
Restore to Factory Default via the Web GUI
1. Log in to Web GUI and go to Maintenance 🡪 Upgrade and Provisioning 🡪 Advanced Settings.
2. Click on the Start button in front of the field “Factory Reset” to perform a Factory reset.
3. A dialog box will pop up to confirm the factory reset.
4. Click OK to restore the phone to factory settings.
Web GUI – Confirm Factory Reset
CHANGE LOG
This section documents significant changes from previous firmware versions. Only major new features or major document
updates are listed here. Minor updates for corrections or editing are not documented here.
Firmware Version 1.0.1.44
(This is the initial version for WP836).
Warning
Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the
settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and
cannot connect your device to your VoIP service provider.
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