16 K2 Media Client Service Manual July 28, 2008
Finding Information
Grass Valley Product Support
To get technical assistance, check on the status of a question, or to report new issue, contact
Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@thomson.net.
Phone Support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
Authorized Support Representative
A local authorized support representative may be available in your country. To locate the
support representative for your country, visit the product support Web page on the Grass
Valley Web site.
International
(France)
+800 80 80 20 20
+33 1 48 25 20 20
Italy +39 02 24 13 16 01
+39 06 87 20 35 42
International
(United States,
Canada)
+1 800 547 8949
+1 530 478 4148
Belarus, Russia,
Tadzikistan,
Ukraine,
Uzbekistan
+7 095 258 09 20
+33 (0) 2 334 90 30
Hong Kong,
Taiwan, Korea,
Macau
+852 2531 3058 Indian
Subcontinent
+91 11 515 282 502
+91 11 515 282 504
Australia, New
Zealand
+61 1300 721 495 Germany, Austria,
Eastern Europe
+49 6150 104 444
Central, South
America
+55 11 5509 3440 Near East, Africa +33 1 48 25 20 20
China +861 066 0159 450 Netherlands +31 (0) 35 62 38 421
Belgium +32 (0) 2 334 90 30 Northern Europe +45 45 96 88 70
Japan +81 3 5484 6868 Singapore +65 6379 1313
Malaysia +603 7805 3884 Spain +41 487 80 02
Middle East +971 4 299 64 40 UK, Ireland, Israel +44 118 923 0499
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